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.Proficient in the execution of ERP and CRM system (SAP, Plex, and MS CRM 365) 
 .Skillful in data visualization using Microsoft Project Management, Microsoft Power BI, Excel 
 .Learning project management in Microsoft Project Management and business intelligence in SQL

Eastern Michigan University

Tamkang University

Actively seeking for Project Management position

Phoebe Yeh

Daimay North America

ERP Analyst

.	 Set up part number, price, and PO, connect EDI with customers to receive release and send ASN on PLEX 
 .	 Trouble shooting all MRP system inputs with functional owner to drive accountability and ensure accuracy 
 .	 Match material information in warehouse and process inventory adjustment 
 .	 Assist the integration from BMS to PLEX and prepare training material

.	 Spearheaded EMV Testing and Certification for customer credit card acceptance testing, reducing 20% of bank processing fees 
 .	 Conducted teleconference with U.S. Bank and Megtake to undertake EMV standard assessments

AvFuel

Intern

.	 Led maintenance of operating systems and Microsoft's software functionalities for the CIS laboratory 
 .	 Tested and optimized the class materials of Microsoft Dynamics CRM 365 and Project Service Automation 
 .	 Maintained IIA/ISACA/ACFE Student Chapter website using HTML, FileZilla 
 .	 Tested Microsoft Dynamics CRM and Microsoft Dynamics 365

Research Assistant

.	 Provided financial account services and improved customer communication 
 .	 Led meeting with International teams to update processes and procedures

Cathay United Bank

Bank Teller

.	 Facilitated cross-department efforts to maintain new insurance products lifecycle and met deadlines 
 .	 Conducted quality assurance for underwriting policies 
 .	 Evaluated and reported business system failures of AS2000 
 


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