Taipei City Responsible for the software/driver of product life cycles of Notebook/AIO, encompassing stages from kickoff, sample formulation, verification, mass production, to building customer rapport and handling customer complaints. 1.Follow up on issues raised by the test team and devise solutions to address such issues 2.Overseeing tasks following MP, including addressing software and hardware bugs and dealing with customer complaints. 3.Analyzing issues and potential risks to eliminate obstacles that may impact the project timeline 4.Updated to the latest version of Microsoft Windows and oversaw its integration, including bug identification, issue tracking, verification and the implementation of new functions

1.Established a small-scale e-commerce website from scratch. -Designed and defined a product roadmap for a new website -Reviewed product UX and its technical feasibility -Planned strategies for the acquisition of investments -Planned business contracts and procedures -Compiled weekly newsletters in accordance with seasonal and holiday events -Planned digital marketing campaigns 2. Planned the points reward redemption system on the App -Designed a marketing plan -Increased the customer return rate to 52% through a loyalty points event -Website and App traffic both significantly increased, with the average number of visitors increasing by 20% and the average page views increasing by 30%. 3.南科館智慧行動導覽系統暨環境建置資訊服務採購案 Project Manager -Effectively communicated with customers to obtain customer approval at each stage of the project. -Worked closely with various internal personnel, including developers and designers to ensure that the project would be completed within the original timeline. -Ensured that the quality, timeline and costs all aligned with expectations.

1.Read all the documents to understand what required testing 2.Compiled test plans, performed hands-on testing, and proactively formulated various methods to replicate bugs 3.Executed all test cases, reported bugs, and defined the severity and priority of each bug. 4.Conducted regression testing during each system update to identify and fix bugs. 5.Tracked bugs and reported them to a bug tracking system 6.Collaborated with colleagues to enhance the quality of the delivered software 7.Assisted in ensuring our attention was focused on high impact issues that most affect our users.