Handled tech team for the project of Dell . Resolving the escalation and technical issues related to the devices purchased from partner vendor . Maintaining SLA for all cases and ensuring resolution for the same with positive feedback. Meeting quality parameters through out the process. Also worked in shipping team for projects of delivery and blue dart.

Handel a team of intern and employe in regards to delivering the target provided on monthly basis. Monitored team performance and provided effective training when required . Created strategic sales plan designed to increase sales customer loyalty and market awareness. Have been awarded with the best employee award for over achieving the target .

Assisted working professionals with wide selection of products and services. Liaised with customers to determine needs and provide recommendations. Recruiting