- Create and build out a modern documentation and user assistance infrastructure. - Understanding the needs of stakeholders and conveying this to proper documentation that easy to understand for developers and engineers. - Prepare, review, revise, and maintain technical documents, including software and systems engineering, System operations, testing, and user documentation.

- Set documentation standards & collaborate between leaders. - Review docs from TWs and teams. - Maintain docs and Indexing. - Provide technical writer mentoring.

- Worked as a freelance for The Google Season of Docs Program with The Mifos Initiative.

- Working as an outsourcing talent from (PT Generasi Teknologi Buana) for "New Delivery System" Project. - Creating Documentation e.g. (PMO Documentation, FSD, DSN, Unit Test, SOP, Migration, Test Plan, and SIT). - Assist Project Manager with the administrative tasks (co-organize squad, timeline/planning, also reporting).