Worked with Asset and Credit teams to assess, update and optimize delivery dates for customers. Delegated daily tasks to team members to optimize team productivity. Maintained confidentiality of bank records and client information. Processing of Retail, commercial, and Jewel Loans up to discretionary powers delegated in “Booklet on credit and credit-related administrative powers” to respective scale.

Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment. Uphold and balance automatic teller machine transactions and ledger entries, calculate service charges and interest payments, and alert customers regarding account discrepancies and captured bank cards.

Conducted special assessments and tutoring sessions to support individual student needs.