Present 1.Perform as primary interface for Global Management with regards to customer escalations. 2.Establish correct expectations, enforce relief and resolve through effective communication. 3.Review and identify root cause for all escalated service requests and use this information to improve continuously within service delivery teams. 4.Analyze and monitor customer Problem Reports PR's .

. Assisting Inside sales team with assigning Interior Designers for Virtual Meetings. . Forecasting Business for next day and assigning Interior Designers to experience Centre's across India . Manage multiple accounts; develop positive working relationships with all customer touchpoints. . Handling after-sales escalations.

Worked as a Google code Implementation consultant with a digital marketing company.

. Arranged client demonstration. . Provided customers with competitive quotations. . Willing to accept responsibility and be accountable. . Monitoring and reviewing the performance of sales teams, to ensure targets are met. . Gathering industry data and analyzing spend patterns to highlight the potential for future growth. . Gathering students reviews on the website. . Taking feedback and resolving problems of students. . Replying to admin emails. . Arranging for Guest lecture from CEO's of startups. . Chatted on website to get leads.

. Communicating with buyers by mail mostly for new queries as well as updates . Meeting with vendor's and explaining new development requirement to vendor team . Planning for new season sampling and production orders . Collecting of garment samples, trims and different types of swatches from the vendor's . Submission of samples to buyer through courier . Follow up with vendor's for samples . Follow up with buyers for approvals and feedback . Giving approval on samples where buyer intervention is not required . Updating latest comments on styles or order to vendor representative . Update the buyers with the order status at all stages . Execution of running orders production . Visit to vendor'site . Sourcing of materials for new development . Preparation of material requirement . Selection and finalizing of vendor's for the upcoming orders based on vendor's experience of making similar products . Maintaining files and Accounts . Updating Time and Action calendar