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Avatar of Ray Hsu.
Ray Hsu
Service Delivery Manager
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Ray Hsu

Service Delivery Manager
Experienced Service Delivery Manager and Professional Service Engineer with a demonstrated history of working in the information technology and services industry. Skilled in PHP, Communication, Databases, Web Project Management, and Storyboarding. Strong information technology professional with a Bachelors focused in Informatics from University of Washington.
ScienceLogic
University of Washington Seattle

Professional Background

  • Current status
  • Profession
  • Fields
  • Work experience
  • Management
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
  • Desired positions
  • Desired work locations
  • Freelance

Work Experience

Global Service Delivery Manager

ScienceLogic
Nov 2020 - Present
Oversee the projects of the Global Service Delivery Professional Services team. Provide customers with contracts for Professional Service work according to customers' technical and business requirements. Lead and mentor Professional Services Engineers in APAC to comprehend ScienceLogic SL1 and PowerFlow products. Allocate Professional Services Engineers to perform tasks according to skill sets. Assist Sales Team to sell different Professional Services and aid technical aspects during pre-sales meetings with customers.

Education

University of Washington Seattle

Bachelor’s Degree
・
Informatics
2008 - 2012