Worked closely with product, business, and development teams to complete CRM development and user acceptance testing for General Motors. Identified inventory management inefficiencies using customer registration data modeling. Developed 3 large-scale process innovations that were all accepted by GM product leadership to be implemented Q1 2023. Created emails, webpages, process flows, and data storage solutions for 1200+ digital marketing campaigns for Chevrolet, Cadillac, Buick, GMC, OnStar, etc. Conducted daily training "Tech Talks" for private offer programs portfolio team (10 people) and created accompanying documentation repository.

Analyzed and implemented business requirements for CRM and project management software solutions. Developed and integrated website with contact and referral forms. Created business process solutions with documentation and workflow automation which resulted in 35% business efficiency increase in the first year.

Figma, React JS, CSS, and HTML.

Designed and wireframed full site using Figma and Wix. Developed site on Wordpress using CSS, HTML, JS, PHP, Elementor.

Led a 4-person process improvement group responsible for auditing business and manufacturing processes to identify waste and inefficiencies. Identified bottlenecks using lead and cycle time data analysis resulting in 10-15% productivity increase. Led my team to increase process efficiency approximately +25% with cost savings more than $2M first year.

Developed documentation for identifying cost savings using linear regression analysis for the Chassis group. Identified $22M in potential savings through data modeling non-indexed raw material costs across powertrain mounts. Collaborated with design engineering to develop powertrain mount cost model to eliminate illegitimate variability in pricing.