Hype sports shoes, apparels and household supplies importer - New products launching & releases - Limited edition products business development - Provide Quotation, prepare shipping invoice, packing and shipping package to international customers - Compose marketing promotion (Annual sale, flash sale, give away, KOL) - Trilingual online platform content management (Yahoo auction, eBay, FB account and group, Instagram, and others) - Gathering target customers and manage the relationship with new and regular buyers - Managing group / wholesale order from re-seller, Basketball National Team and Basketball team - Household supplies business development (高鮮味精 MSG, Scouring Pad, Glucosamine, Thin noodles 麵線, cosmetic and lotion)

Senior Engineer 資深工程師  Providing excellent after-sales service to all distributors  Managing Thailand, India, Indonesia, Vietnam, and Mongolia distributors  Bridging distributors request to RMA, Marketing, and SQE team  Holding Bi-weekly meeting to hear distributor voice and provide solution/improvements  Reducing distributors' NFF (No Failure Found) return rate  Communicating and supporting distributors regarding devices troubleshooting, hardware and software problems.  Shoot and edit troubleshooting tutorial and devices’ how-to video clip  Improving website FAQ click view via new troubleshooting video clip  Providing statistic analysis insight linking worldwide call center and website FAQ reports  Preparing technical training to distributor in their home country and Taiwan factory  Learning and possessing Garmin's PCB, Satellite GPS, Smart watch, Fitness, and Wellness devices knowledge

ID4Shoes, ranked four in overall eBay’s sports shoes sellers  Lead, supervise and train 8 members of content specialist, packaging, and warehouse team  Manage company website in eBay marketplace: order management and account maintenance  Create and end product listing  Manage and optimize product pages  Solve PayPal disputes and arrange the international shipment  Competitor and price research analysis  Engage in market research in order to identify new opportunities for business  Establish social media marketing strategies and promotion  Implement comprehensive online customer service  Maintain social relationship with consumers various social media: Facebook, Twitter, Instagram, etc  Quality control on customer's item (Purchase order)  Make sure all SOP applied by shipping and order department  Procurement and inventory handling