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Richard Chen
Business data analyst
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Richard Chen

Business data analyst
A data analyst, familiar with digital marketing, Fintech, and gaming industries, that speaks English and Japanese
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Taipei Fubon Commercial Bank Co., Ltd. - Taipei Fubon Bank
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TibaME*III
Taipei City, Taiwan

Professional Background

  • Current status
    Employed
    Open to opportunities
  • Profession
    Data Scientist
    Data Analyst
  • Fields
    Computer Networking
    Banking
    Digital Marketing / Data Marketing
  • Work experience
    10-15 years (2-4 years relevant)
  • Management
    I've had experience in managing 1-5 people
  • Skills
    TOEIC
    Python
    machine learning
    line chatbot
    Shell Script
    JLPT N1
    Tableau
    Project Management
    HiveQL/SQL
    IMPALA
    bigquery
    PostgreSQL
    Digital Marketing
  • Languages
    English
    Professional
    Japanese
    Professional
    Chinese
    Native or Bilingual
  • Highest level of education
    Master

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    Data Analyst、Data Engineer、Data Scientist、Customer Experience Analyst
  • Desired work locations
    Taipei, Taiwan
    Toronto, ON, Canada
    Tokyo, Japan
    Taoyuan City, Taiwan
    Chicago, IL, USA
    Sydney NSW, Australia
    Singapore
    Osaka, Japan
    Fukuoka, Japan
    Hokkaido, Japan
  • Freelance
    Part-time freelancer

Work Experience

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Business data analyst

Aug 2022 - Present
Taipei City, Taiwan
Achievements: 1. developing and maintaining card holder prediction/ tagging/ segmentation, KPI design/ data visualization/ related ETL of co-branded card of Costco Wholesale in TW 2. Dev-ops of offer recommendation system (TFRS) with 73% accuracy for top-5 recommended items Dev-ops of potential SME owner identification model with roc auc = 0.93 and f1-micro = 0.63 1. Demand diagnosis: offering customer insights and consultancy via (non-)structural data analysis 2. Precision marketing: discover potential customer needs and product cross-selling opportunities via ML models, persona analysis, and tagging 3. Test & Learn: problem defining and slicing, and test & Learn process design, i.e. experiment design, marketing list offering, performance monitoring, and so forth 4. Project management: plan and exercise data projects, along with communication within and cross-department to complete missions
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Data Analyst

Jan 2020 - Aug 2022
2 yrs 8 mos
Taipei City, Taiwan
Achievements: developing and maintaining 100+ data visualizations, delivered 30+ data reports, and held 3 external/ internal data workshops/seminars Communicate with business/engineering teams or clients to gather requirements, and solve business problems. Design data visualizations for clearly delivering analytic results to both business and technical audiences. Write well-organized reports, prepare impressive slides for presentations, and contribute to communities including publishing papers.
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BD Assistant Manager

GranDen Corp.
Full-time
Nov 2018 - Apr 2019
6 mos
Taipei City, Taiwan
Achievements: acquired 1st OEM porting business from JP gaming customer Responsibilities: 1. domestic and overseas business development, including new customer development, CRM, marketing strategy and so forth 2. Public relation: awarded 3rd place in 2018 meet Taipei startup competition 3. Lead the marketing & sales team for 2 members
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Project Head

Jul 2017 - Oct 2018
1 yr 4 mos
Taipei City, Taiwan
Achievements: I assisted Business Unit of Automotive to achieve new business opportunities of transaxle motors (heavy-duty) with construction equipment supplier from India Responsibilities: 1.Perform strategy analysis, integration, and exercise 2.Provides investment consultancy for the management 3. Take charge of BU performance analysis and suggestions 4. Aid management to exercise corporate policy and projects 5.Support the superior to undertake negotiation and meeting internally and externally 6.Offer suggestions to BU of Automotive for negotiation with automotive manufacturers
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Business Development

Garmin Corp.
Full-time
May 2015 - Jul 2017
2 yrs 3 mos
Taipei City, Taiwan
Achievements: I devoted to driving the sales revenues & achieved historical high in 2016 summer promotions, which results in YoY growth of 85% in revenues and 66% in volume Responsibilities: 1. Automotive OEM infotainment product planning and marketing strategy planning and implementation for TW and GCC regions 2. business development and relationship management with the largest global automotive manufacturer and its car dealers
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Executive Assistant

Nov 2011 - Apr 2015
3 yrs 6 mos
Kaohsiung City, Taiwan
Achievements: I managed a cost-saving project, reduced 1/3 of the original cost for glass tubes by purchasing from new suppliers with higher cost-efficiency, and also decreased 1/3 of total manufacturing costs by outsourcing PTFE vacuum pump from a local OEM supplier Responsibilities: 1. Offer financial analysis reports for enterprise health examination and equipment purchases 2. I am responsible for internet marketing by managing the firm's website, Facebook fan page, and Blogger 3.Collect market feedback on products and provide improvement proposals in order to stimulate product updates and revenues 4. I took charge of the lead-in of a new ERP system 5.Inventory control and purchase of raw materials and parts 6.5 months working experience (incl. expo booth) in the parent company, Shibata Scientific Technology Ltd., located in Tokyo, Japan for all-around business training

Education

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Engineer’s Degree
AI big data Analysis
2019 - 2019
Activities and societies
1. Coding language: python, R 2. Modeling: a. supervised learning(KNN, random forest, logistic regression) b. unsupervised learning(clustering) c.deep learning (Keras) 3. Databases: MySQL, MongoDB, Redis 4. OS: Linux, VMWare, Virtual Box 5. Infrastructure & CI/CD: Hadoop, Docker, Spark, Kafka 6. Cloud: AWS, GCP 7. Front-end: HTML, CSS, LINE bot 8. PM: BI, Agile, Scrum 9. IoT: Raspberry
Description
Achievements: as a PM and engineer, I lead a team to develop a Tokyo backpack tour one-stop service (flight/ hotel/ restaurants/ POI/ souvenir customized recommendation) via LINE bot
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Master of Business Administration (MBA)
Fiance & Marketing
2009 - 2011
3.3/5 GPA
Description
Consumer Behavior (A) International Marketing (A) Corporate Finance (A)
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Bachelor of Business Administration (BBA)
Finance
2003 - 2007
Description
Financial Statement Analysis (A) Game Theory (A) Merge and Acquisition (A)

Licenses & Certifications

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Udemy
Credential ID: UC-0b98d0c5-a4fb-4666-a310-7fedffc2a236
Issued Mar 2022
No Expiration Date
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Udemy
Credential ID: UC-c854dd8c-407a-4ebd-b3c4-4c36b0a6ac4f
Issued Jan 2021
No Expiration Date
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Google Analytics Academy
Expires Jan 2024
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Udemy
Credential ID: UC-M4IS4C7F
Issued Dec 2019
No Expiration Date
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IELTS
Credential ID: 19TW000534CHES010A
Issued Apr 2019
No Expiration Date
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LTTC財團法人語言訓練測驗中心
Issued Dec 2017
No Expiration Date
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ETS
Issued Nov 2017
No Expiration Date