- Assessing all Business impacting reports/details/information to analyse, represent, plan and recommend changes/up-gradation required for sustainability & thriving in Business. - Setting up processes, models, systems along with streamlining them before delegations. - Collaborating with professionals in IT, Sales, Backend Operations, Customer Service Team, Brands, Vendors, marketing and other important stakeholders. - Meeting the set targets of weekly, monthly, quarterly and yearly for the assigned department and responsible for Year On Year(YoY) growth. - Coming up with smart and long-lasting solutions to resolve and maintain smooth day-to-day operations/escalations/conflicts/challenges/issues and helping teams to reach the set goals of key accounts management. - Strategic Planning for top and bottom line of business, holiday/season/all calendar days sales for offering exclusive deals, discounts, and offers, and sending the season and time-specific products and categories well in advance. - Latest Trends, competitor and market analysis. - Monitor RMA(return merchandise authorization) for reductions in losses and speedy recoveries. - Models: Dropshipping, B2C, B2B & D2C

- Research/provide the data to the on-boarding team for setting up online shops/businesses on the marketplaces that suit the assigned business model and business policies. - Macro Management of catalogs/data/pricing/database & In-house software to make it work for the Company as expected. - Train, align, assign roles and responsibilities & lead the team (Team Size: 13). Model: Dropship

- Empowered multiple new & existing brand tie-ups in specifically Fashion and Lifestyle industry. - Key Accounts and Key Stakeholder Management - Advertising and Sales on Channels - Day-to-day e-Commerce operations - Coordinating with relevant teams to offer best services to Business Clients and converting leads/renewal of contracts. Models: B2C, D2C & C2C

- Daily tasks related to inventory upload, updating price, and stock offers, processing orders from Shopify, and responding to customer queries/enquiries. - Website improvements, fresh catalog update, improving existing catalog/products on all marketplaces. - FBA Inventory, ads/promotions and launching new products. - Coordinating with the supplier of raw materials and getting them to manufacturing units. - Model D2C, B2C & B2B

Learnt Vendor Management, import, and listing of Beauty Products on the online platforms. Model: B2B Model

- Working on IT tickets - Resolving Hardware & Networking Issues as a Desktop Engineer - Clients: Thyssenkrupp Industrial Solution Pvt. Ltd, K Raheja Corp on Wipro 3P, Convergys Corporation Thane, Thomas Cook Ltd.

- Working on Medicare software improvement/quality check - Achieving sales by providing health services of storing health reports - Communicating with patients, doctors, and hospitals - Organizing medical camps, events & social activities for spreading awareness towards this service and generating revenue and sales.