Central Jakarta, Central Jakarta City, Jakarta, Indonesia
Leading multiple tribes (Advertising Platform- TopAds, Content Platform - Tokopedia Play!, Search, and Salam),
in TOKOPEDIA ADVERTISING (TopAds) TRIBE
• Achieved a remarkable 190% revenue growth, a 30% increase in New Seller Adoption, and an 18% boost in Retention through the successful revamp of the TopAds Dashboard.
• Led a team of 6 designers, providing hands-on mentoring and coaching, resulting in maximized team performance.
• Created, designed, and executed the TopAds product vision, strategy, and roadmap, significantly contributing to the team's success.
• Evaluated and guided the design team, ensuring a focus on critical problems and implementing effective design processes.
• Strategic Execution: Formulated and executed the product vision, strategy, and roadmap for TopAds, aligning design processes and resources with creative problem-solving.
In SEARCH Tribe:
• Empowering Team Leadership: Led a team of 3 designers, mentoring a junior designer to achieve senior status within six months.
• Drove increased user satisfaction through active involvement in research, problem-solving, ideation, prototyping, and experimentation.
• Cultivated a healthy design culture, ensuring best-in-class experiences, high-quality standards, and improved usability and accessibility.
In CONTENT PLAY! Tribe:
• Guided a team of 2 designers to enhance their performance, contributing to a more dynamic and innovative design approach.
• Conducted design thinking workshops to align design strategies with business objectives, fostering collaboration with stakeholders.
• Oversaw user research, problem framing, ideation, prototyping, and experimentation, delivering a cohesive design experience.
In SALAM TRIBE:
• Played a pivotal role in establishing the Tokopedia Salam tribe, create a design foundation for Tokopedia Salam.
• Crafted an end-to-end user journey for Tokopedia Salam, overseeing the entire design process from conception to prototype for the Islamic and Umroh products.