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Jeevan V
Dy. Manager
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Jeevan V

Dy. Manager
Having an experience of 9+ years with good commutation and convincing skills. Ability to handle unruly patrons and dissolve problems quickly. Flexible and versatile. Able to maintain a sense of humor during stressful situations. Results-driven with a progressive career in management, leadership and customer service in the financial, real estate and banking industries. Seeks a position with a reputable company.
Bren Corporation
KammavariSangam Polytechnic
Bengaluru, Karnataka, India

Professional Background

  • Current status
  • Profession
    Customer Service / Support
  • Fields
    Residential Real Estate
  • Work experience
    6-10 years (6-10 years relevant)
  • Management
    I've had experience in managing 1-5 people
  • Skills
    Sense Of Humor
    Coordinating
    Progressive
    Convincing
    Hardworking
    Debtors
    Ability To Handle
    Client Management
    Communication Skills
    Result Oriented
  • Languages
    English
    Professional
    Kannada
    Native or Bilingual
    Telugu
    Native or Bilingual
    Hindi
    Professional
    Tamil
    Fluent
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    Dy. Manager
  • Desired work locations
  • Freelance
    Non-freelancer

Work Experience

Dy. Manager

Jun 2018 - Jun 2020
2 yrs 1 mo
• Taking care of all operational works related to direct client interaction for their queries regarding Agreements/ Due Payments / Home Loans & Approvals with Progress of the Project reports. • Recording payments made/received Ensuring Revenue forecasting & timely collection of Revenue for all cases logged in. • Implementation of strict CRM guidelines to ensure timely & effective customer response mechanism. • To Coordinate with Internal team & accompany them for visits to customers who are not getting in touch, and try to close all the debtor Payments. • Coordinating with the Customers for resolving the financial issue and finding a solution for clients who are not in position to make the payments with a plan or to transfer process.

Manager, CRM, Specialist

Sep 2017 - Jun 2018
10 mos
• Taking care of all operational works related to direct client interaction for their queries regarding Agreements/ Due Payments / Home Loans & Approvals with Progress of the Project reports. • Recording payments made/received Ensuring Revenue forecasting & timely collection of Revenue for all cases logged in. • Implementation of strict CRM guidelines to ensure timely & effective customer response mechanism. • To Coordinate with Internal team & accompany them for visits to customers who are not getting in touch, and try to close all the debtor Payments. • Coordinating with the Customers for resolving the financial issue and finding a solution for clients who are not in position to make the payments with a plan or to transfer process.

Sr. Executive CSD

Jun 2016 - Sep 2017
1 yr 4 mos
• Taking care of all operational works related to direct client interaction for their queries regarding Agreements/ Due Payments / Home Loans & Approvals with Progress of the Project reports. • Coordinating with the Top Management for resolving the critical queries and finding a solution. Sharing niche progress reports with the Management for further corrective measures. • Resending demand for installment and follow-up recovery of payments in coordination with the team. • To Coordinate with Internal team & accompany them for visits to customers who are not getting in touch, and try to close all the debtor Payments. • Coordinating with the Customers for resolving the financial issue and finding a solution for clients who are not in position to make the payments with a plan or to transfer process.

Sales and CRM Executive

Sep 2014 - Oct 2015
1 yr 2 mos
• Taking care of all operational works related to direct client interaction for their queries regarding Agreements/ Due Payments / Home Loans & Approvals with Progress of the Project reports. • Recording payments made/received Ensuring Revenue forecasting & timely collection of Revenue for all cases logged in. • To Coordinate with Internal team & accompany them for visits to customers who are not getting in touch, and try to close all the debtor Payments. • Coordinating with the Customers for resolving the financial issue and finding a solution for clients who are not in position to make the payments with a plan or to transfer process. • Look after all the Sales accounting including preparation of Receipt. MIS, Reports Property transfer/Cancellation. • To Coordinate with Internal team & accompany them for visits to property, advising them on the suitable and value for the home needs according to the new trends/ desigines.

Sales & CRM - Executive

Mar 2012 - Apr 2014
2 yrs 2 mos
• Taking care of all operational works related to direct client interaction for their queries regarding Agreements/ Due Payments / Home Loans & Approvals with Progress of the Project reports. • Recording payments made/received Ensuring Revenue forecasting & timely collection of Revenue for all cases logged in. • To Coordinate with Internal team & accompany them for visits to customers who are not getting in touch, and try to close all the debtor Payments. • Coordinating with the Customers for resolving the financial issue and finding a solution for clients who are not in position to make the payments with a plan or to transfer process. • Look after all the Sales accounting including preparation of Receipt. MIS, Reports Property transfer/Cancellation. • To Coordinate with Internal team & accompany them for visits to property, advising them on the suitable and value for the home needs according to the new trends/ desigines.

Customer Support Officer

Nov 2010 - Mar 2012
1 yr 5 mos
Handling inbound/outbound Calls. Collections and Banking Process. Upselling banking products.

Customer Support Officer

Mar 2008 - Sep 2008
7 mos
Making outbound Calls for sales. Achieve given targets.

Education

Bachelor of Engineering (BEng)
Diploma In Mechanical Engineering
2004 - 2007