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Ryno du Toit
Information Technology Support Engineer
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Ryno du Toit

Information Technology Support Engineer
I am highly driven and motivated, I have strong interpersonal and communication skills to effectively interact with stakeholders from different backgrounds and levels of the organization, I am able to bridge the gap between technical and non-technical stakeholders, and ensure that everyone is on the same page. I am able to prioritize and manage multiple tasks and projects simultaneously, and adapt to changing requirements and timelines.
Logo of the organization.
Supportwave
Logo of the organization.
Damelin
City of Johannesburg Metropolitan Municipality, South Africa

Professional Background

  • Current status
    Employed
  • Profession
    Security Engineer
    Technical Support
    System, Network Administrator
  • Fields
  • Work experience
    More than 15 years relevant
  • Management
  • Skills
    Microsoft Office
    Time Management
    Project Management
    FortiGate Firewall
    Sophos
    SCCM
    Access Points
    Account Management
    Acronis
    GDPR
    POPI
    Antivirus
    Apple Products
    Android
    Application Support
    Remote Support
    Hyper-V
    VMware
    Server Administration
    Network Administration
    Troubleshooting Hardware and Software Problems
    Office 365 Administration
    Azure
    Teams
    Sharepoint
    Connectwise Ticket Systems
    Solarwinds
    Spiceworks Ticketing Tool
    N-Able
    WSUS Patch Management
    Printers setup and settings
    Switches and Routers
    Antivirus Software
    Norton Antivirus
    ESET Antivirus
    Windows Defender
    SonicWall Firewalls
    CommVault
    Network protocols
    Desktop Support
    Server Support
    DNS
    DHCP
    Active Directory Domain Services
    Documentation
    Encryption Software
    VPNs and proxies
    Outlook
    VoIP/PBX
    Software licencing
    Powershell
    Group Policy Management
    WAN/LAN
    Wireless networking
  • Languages
    English
    Native or Bilingual
    Afrikaans
    Native or Bilingual
  • Highest level of education

Job search preferences

  • Desired job type
    Full-time
    Remote Only
  • Desired positions
    IT Engineer MSP
  • Desired work locations
  • Freelance

Work Experience

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IT Consultant

Aug 2023 - Present
South Africa
Delivering remote and on-site support with excellence, with a focus on customer satisfaction.
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L3 service Desk Technician

Jun 2023 - Aug 2023
3 mos
South Africa
IT Tech for the mining industry.
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Freelance Information Technology Consultant

Sep 2021 - Aug 2023
2 yrs 0 mos
South Africa
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Business Analyst

Apr 2016 - Aug 2021
5 yrs 5 mos
Kempton Park, South Africa
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Managed Services Specialist

Jul 2014 - Mar 2016
1 yr 9 mos
South Africa

Information Technology Consultant

Apr 2014 - Jun 2014
3 mos
City of Johannesburg Metropolitan Municipality, South Africa
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Information Technology Support Engineer

Oct 2010 - Mar 2014
3 yrs 6 mos
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Information Technology Support Engineer

Jan 2009 - Sep 2010
1 yr 9 mos
Johannesburg, South Africa
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Information Technology Technician

Jan 2008 - Jan 2009
1 yr 1 mo
Boksburg, South Africa

Education

Logo of the organization.
Information Technology
2006 - 2008
High School Diploma
2002 - 2006

Licenses & Certifications

Semrush
Credential ID: 287895
Issued May 2023
No Expiration Date
Google
Expires May 2024
Android
Credential ID: 151814265
Issued May 2023
No Expiration Date
Android
Credential ID: 151802943
Issued May 2023
No Expiration Date
Cybrary
Credential ID: CC-c0aea64b-9b8a-4ab0-b1e8-c4c4d2af12cf
Issued Apr 2023
No Expiration Date
Cybrary
Credential ID: CC-a2b01f2f-da51-4ad6-a72a-771e7b5ac4eb
Issued Apr 2023
No Expiration Date

It Skills for Business

Alison
Issued Apr 2023
No Expiration Date
Cybrary
Credential ID: CC-c41ae9fc-0342-4af7-9f16-6be8247be4a2
Issued Apr 2023
No Expiration Date

Diploma in Information Technology Management

Alison
Issued Apr 2023
No Expiration Date
Cybrary
Credential ID: CC-aa06fafd-fe7f-4df4-91e2-17bf6ce7a126
Issued Apr 2023
No Expiration Date
Cybrary
Credential ID: CC-91775f00-ea0e-41f1-932a-7b795077f268
Issued Apr 2023
No Expiration Date
Cybrary
Credential ID: CC-47dc37a0-b4da-4606-937f-53740b9a472a
Issued Apr 2023
No Expiration Date
Cybrary
Credential ID: CC-074405e8-b943-479d-9293-d2de1f7090f7
Issued Apr 2023
No Expiration Date
Cybrary
Credential ID: CC-4799380f-a3a9-4e1e-bdbf-00a899430a4d
Issued Apr 2023
No Expiration Date

Fundamentals of Network Security

Alison
Credential ID: 357-12711546
Issued Apr 2019
No Expiration Date

Ruckus Wireless Certification

RUCKUS Networks
Issued Apr 2016
No Expiration Date
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Diploma in Technical Support

Damelin
Issued Apr 2008
No Expiration Date