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SU TSZ
Senior Product Manager
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SU TSZ

Senior Product Manager
I am passionate about creating delightful user experiences and have up to 5-year experience in product design and management. I enjoy the process of driving initiatives and discussing with team members to refine the ideas. In addition, I attach great importance to effective and flexible workflow. I served as senior product manager/product owner in my previous job, where I collaborated closely with developers and designers and mentored a junior designer and a product manager.
PopDaily 波波黛莉
國立台灣科技大學
Taipei City, Taiwan

Professional Background

  • Current status
    Unemployed
  • Profession
    Product Manager
    Product Designer
    UI/UX Design
  • Fields
    Software
  • Work experience
    4-6 years (4-6 years relevant)
  • Management
    I've had experience in managing 1-5 people
  • Skills
    figma
    Photoshop
    Illustrator
    User Research
    User Experience Design
    User Interface Design
    user journeys & flows
    wireframe
    Graphical User Interface (GUI)
    Service System Design
    Sketch
  • Languages
    Chinese
    Native or Bilingual
    English
    Fluent
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    Product Designer (UI/UX)
  • Desired work locations
    Taipei City, Taiwan
  • Freelance
    Full-time freelancer

Work Experience

Senior Product Manager (Product Owner)

Oct 2020 - Feb 2022
1 yr 5 mos
PopDaily is a content-based product with a website and a mobile App targeting 15-to-35-year-old females. The product provides an article editor for the content creators and a variety of lifestyle information for our users. As a product owner, I took charge of solving readers' and content creators' problems and driving revenue for the website. Furthermore, I got promoted to senior product manager in my employed period. Achievements: - Increasing App 28-day active users by 44% within six months. And the App Store rating rose from 3.4 to 4.8, given by 6k users. - Increasing about 15% of organic search traffic sessions every month continuously within six months (73% increase in total) by planning SEO tasks, AMP, search results pages, etc. - Increasing 13.4% PV/UU (page views of articles per user) in 3 months by planning features such as popular list recommenders. - Increasing 10% conversion rate for the website's search feature by user experience optimization and collaboration with a data scientist. What I do: - I worked as the product owner of both the website and App. Collaborating with developers and a designer in Agile development. - As PO of the web squad, I drove initiatives and communicated with the designer. Also, I defined requirement spec, prioritized requirements, kept the data metrics, such as GDN revenue growth, SEO traffics, retention rate stable or growing. - I was in charge of the operation of the whole product department individually for about three months. I worked as a PM and designer simultaneously, including closely collaborating with a 9-person tech team and communicating with stakeholders to fulfill their requirements. - I mentored one designer and one PM since October 2021 and kept playing the role of the person in charge of the product team.

Product Designer

Mar 2019 - Sep 2020
1 yr 7 mos
Health2Sync is a start-up focusing on digital health care solutions. I worked as a product designer of Health2Sync App in charge of designing user flow, experience optimization, conducting user research, prototyping, creating high-quality mock-ups, and communicating with developers and stakeholders. - I lead the entry revamp project: defining problems, convergence-and-divergence of ideas, execution of usability testing and aligning with all team members, UI design. - I optimized the registration flow by adding SMS registration function and reorganizing the registration flow, which brings out 24 percent rise in conversion rate. - I built a design system for a 7-year app and introduced Figma into design operation, which allowed the design files easier to extent, also improved the workflow between designers and developers. - Breaking down requests and problems users encountered into a feature, including creating flowcharts, wireframe, and prototype, communicating with team members, planning and executing user research, last but not least designing mock-ups and interactions.

UI/UX Designer - Taoyuan Film Festival Project

Aug 2018 - Aug 2018
1 mo
This is a movie event app which enables users to read the information about Taoyuan Movie Festival, 2018. I was in charge of designer information architecture, wireframe, mock-ups for both Android and iOS app. This project is required to complete in only a month, and is launched on both iOS and Android system.

UI/UX Designer

Sep 2017 - May 2018
9 mos
inline is a SAAS start-up within an iPad App and backstage app. I was in charge of the end-to-end design process and part of product managing at inline: - spec document writing for each feature - flow chart and wireframe making - design mockups (iPad App, web app) - QA testing of each feature to launch - follow-up meeting and interviewing with clients - coordinating the progress of each feature through designers and developers

UI Designer (Intern)

Sep 2016 - Feb 2017
6 mos
Internship in BenQ design center, GUI department. - executing OSD(open screen display) competitors survey - designing X-sign templates for supermarket and campus area. X-sign is a device with different display screens aiming at business-used scenarios, going with a desktop application that allows users to select some templates to display.

Education

Bachelor’s Degree
工業設計系
2013 - 2017