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Samantha Jae Lipit
Certified PSM | Agile Business System Analyst | Event Coordinator
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Samantha Jae Lipit

Certified PSM | Agile Business System Analyst | Event Coordinator
Certified Professional Scrum Master and IT Business System Analyst with 10 years of experience driving successful software development projects. Proven ability to bridge the gap between business and IT through expertise in business process analysis, product development across various SDLC methodologies (Agile-Scrum, SAFe, Waterfall), project management, technical writing, and manual testing. Skilled in event organization.
Global Advanced IT Connections
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Adamson University
Taipei, Taiwan

Featured Resume

Last updated on Apr 24th 2024
Uploaded on Jun 4th 2024

Professional Background

  • Current status
    Ready to interview
  • Profession
    Project / Product Management
    Kindergarten and Childcare Teacher
    Event Planner
  • Fields
    Marketing / Communications
    Medical Devices
    Human Resources
  • Work experience
    6-10 years (6-10 years relevant)
  • Management
    I've had experience in managing 5-10 people
  • Skills
    Scrum Methodology
    Agile Project Management
    Agile Software Development
    Scaled Agile Framework
    JIRA Confluence
  • Languages
  • Highest level of education

Job search preferences

  • Desired job type
    Interested in working remotely
  • Desired positions
    Product Owner, Business Analyst, System Analyst
  • Desired work locations
    Taipei City, Taiwan
  • Freelance
    Part-time freelancer

Work Experience


Mar 2024 - Apr 2024
2 mos
Roles: BUSINESS ANALYST Provided expertise in the following areas: • Business Process Analysis • User Story Creation • Release Management • Documentation QUALITY ANALYST • Provided expertise in both web and mobile app manual testing • Documentation
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Business System Analyst

Aug 2019 - Apr 2024
4 yrs 9 mos
Taipei City, Taiwan
Roles: SCRUM MASTER • Led Stand-up meetings and collaborative sessions for Taiwan Team and contributed to effective communication and teamwork. • Provided support to the Product Owner by facilitating Sprint Retrospective Sessions, ensuring continuous improvement and team reflection. • Involved in Program Increment and Iteration Plannings and Demo sessions. BUSINESS SYSTEM ANALYST • Partnered with Product Owners and Operations team to define and document business requirements, identify issues, and propose process improvements. • Facilitated Backlog Grooming/Refinement Sessions, ensuring: - 100% team alignment on prioritized requirements and timeframes. - Clarity on User Stories documented in Jira and Rally - Collaborative discussion and agreement on Acceptance Criteria with Development and Product Teams. • Involved in Design reviews and worked side-by-side with Solution Architect and Tech Leads to outline technical specifications on Confluence. • Owned the Release Management and streamlined Product Releases by: - Outlining deployment tasks for each iteration for efficient execution - Coordinating cross-functionally with Product and DevOps Teams - Crafting Hand-over documents - Creating internal Release Notes and Announcements - Maintaining accurate Product Version Trackers DOCUMENTATION CHAMPION • Acted as a documentation champion, responsible for developing and maintaining critical resources: - Runbooks: Created and maintained comprehensive runbooks with step-by-step instructions and illustrations to guide users on product usage and on critical process execution. - Release and Product Version Trackers: Established and maintained trackers for releases and product versions, including defined rules and templates for efficient management. - Technical Articles: Authored concise technical articles for internal use of Product and R&D Teams, ensuring clear understanding of the functionalities. - Wiki pages: Developed and maintained well-organized wiki containing onboarding documents, knowledge-sharing artifacts, process flow diagrams and other essential templates.
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Business Analyst

Jul 2018 - Jul 2019
1 yr 1 mo
Taguig, Metro Manila, Philippines
BUSINESS ANALYST • Remotely collaborated with the key stakeholders and end-users to identify, assess, document and obtain approval for high-level system requirements, including use cases, Wireframe Prototypes and mock screens in a structured Business Requirements Document (BRD) format. • Facilitated Design Review sessions with the development and implementation team to define strategies and other techniques to come up with the solutions. • Utilized Team Foundation Server (TFS) to create work items that detail out the changes or updates in the system/applications to be developed and assign to a specific release and iteration. PROJECT MANAGER • Liaison between the stakeholders, development and application support teams. • Responsible for producing Release Design Development Plan/Project timeline and track the progress of each task in a timely manner. • Produced and maintained Software Requirements Specification (SRS) throughout the project life cycle. QUALITY ASSURANCE TESTER • Developed and executed QA Test Cases that ensured requirements verification and validation, contributing to successful launch of new app features. • Involved in Regression and Customer-Acceptance testing.


Yondu Inc.
Mar 2018 - Jul 2018
5 mos
Taguig, Metro Manila, Philippines
SYSTEM ANALYST • Responsible for analyzing the business needs/requirements and provided implementation strategies and technical solutions. DEVELOPMENT LEAD • Led project walk throughs, fostering collaboration among architects, developers, and testers to ensure clear understanding of requirements. • Collaborated with the Software Architect to design optimal Application Programming Interface (API) structure and solutions that addressed project use cases. • Monitored project progress through Sprint Planning and Scrum meetings, ensuring timely delivery. • Kept the project team informed on milestones, changes and potential roadblocks, risks and maintaining project timelines. • Facilitated discussions on Integrated Functional Specifications documents with developers and architects, ensuring alignment. • Acted as the Product Owner, prioritizing and assigning product backlog items for each Sprint iteration. SUBJECT MATTER EXPERT • Provided expertise on API Gateway and Enterprise Solutions Bus (ESB) structure and implementation. • Served as the single point of contact for support during System Integration Testing, resolving technical issues efficiently. • Successfully led cut-over/deployment activities integrated with ESB, ensuring smooth transition.


Aug 2015 - Mar 2018
2 yrs 8 mos
Pasay, Metro Manila, Philippines
• Managed end-to-end project coordination, monitoring and support provision from project Kick-Off meetings to requirements gathering, technical documentation, development, testing, implementation and production support. • Involved in collaborative efforts with business users across Marketing, Operations, Systems and Digital Teams to identify and analyze business needs, leading to successful development of different web and mobile app features. • Developed comprehensive Functional Specifications documents outlining the specifications of the applications for applications, APIs, mobile application, websites and user portals, ensuring project clarity and successful execution. • Facilitated collaboration between Infrastructure and Development teams, providing recommendations and solutions that contributed timely delivery. • Acted as liaison between internal resources and third-party vendors, ensuring all assigned development tasks were delivered on time and met project requirements. • Successfully conducted System Integration Testing (SIT) by preparing test plans and verifying system functions before handing off to the Quality Assurance team, ensuring a smooth transition. • Maintained clear communication with business users, keeping them informed of updates, changes, and progress throughout the project lifecycle. • Collaborated with business users to conduct User Acceptance Testing (UAT) and obtain sign-off, ensuring project acceptance and user satisfaction. • Developed detailed deployment and migration plans and actively participated in post-deployment activities and support, ensuring a successful transition to production.


Prople BPO Inc.
Apr 2014 - Jul 2015
1 yr 4 mos
Mandaluyong, Metro Manila, Philippines
BUSINESS ANALYST • Elicited requirements through on-site interviews, user acceptance testing, and end-user interaction. • Documented and presented well-defined Functional Requirement Specifications (FRS) to stakeholders. • Created and maintained user manuals and system references for smooth user experience. • Analyzed trends and information to generate comprehensive technical reports. • Owned product backlogs, assigning work items for each Sprint iteration. • Showcased product functionality through demos and training sessions for clients and end-users. QUALITY ANALYST • Derived test requirements, mapped test scenarios, and designed effective test cases. • Executed and evaluated test cases and categorized findings (major/minor). • Verified those deliverables met functional requirements and design specifications. • Collaborated with developers to replicate reported defects and facilitate resolution. • Generated test reports and actively involved end-users in sign-off processes. APPLICATION SUPPORT • Served as a second-level support analyst, investigating and diagnosing potential causes of production environment issues. • Partnered with the Technical Support team, creating PRISM tickets with detailed problem descriptions, replication steps, and initial findings. • Tracked ticket progress, ensuring timely resolution of user-reported cases.


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Bachelor of Science (BS)
Information Technology
2010 - 2014

Licenses & Certifications

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Credential ID: 1089957
Issued Apr 2024
No Expiration Date

Backlog Refinement Practitioner

EBG Consulting Inc.
Issued Jul 2020
No Expiration Date