6월 2020 - Present
Travelstart is a product-based company that specialises in airline, hotel, taxi, and bus travel.
● As the head of applications, I've worked on product and UX/UX architecture.
● We used the Flutter Platform to create a mobile and mWeb application.
● App lifecycle events and custom events are gathered and transmitted to our Big Data
storage servers for analysis.
● Uses REST calls to interact with the backend Analytics platform.
● Project includes SQLite, Core Data, encryption, Core Location Services, firebase.
● I'm the scrumbag (scrum master) in charge of regular stand-ups and sprint preparation.
● Created and provided call centre agent preparation, maintained a running list of hot
topics, developed reporting measures to assess the quality and efficacy of people and
systems, and served as a liaison between front-line support staff and product engineers.
● I was in charge of schedules, staff success and dynamics, as well as all facets of
employee management, including performance evaluations. Developed performance measures and standard protocols that drive quality growth in the organisation.