Taipei, Taiwan ●User engagement via Zendesk, Web, Facebook, App stores ●Produce, create, coordinate, and execute all English communications with publications, vendors, agents, media, etc. ●Formulate data analysis and business intelligence ●Create website contents ●Create marketing collaterals ●Coordinate tradeshow requirements ●Create and/or translate sales and marketing communications ●Create, edit, and direct video scripts for branding videos ●Copywriting and content writing for websites, apps, and games

New Taipei City, Taiwan Raising students' English conversational skills through various activities; improving individuals' overall English through textbooks and supplemental materials Personalized teaching; teaching students the idioms/words/phrases that you do not usually see on textbooks High on classroom interactions, asking questions is encouraged

New Taipei City, Taiwan Create contents such as landing pages, technical product whitepaper, and press releases Create product descriptions and headlines Create social media posts for different products Create product brochures Create, edit, or translate video script for products Create product related articles for websites Video tutorials on products Customer support and FAQ proofread Proofread newsletters, product-positioning plan, rich content

New Taipei City, Taiwan All sales and marketing communications Review and revision on media kits such as brochure, website contents, flyers Establishment of customer letters, thank you letters, sales letters Coordination of translations Coordination of upcoming EU product launch Revision, Edition, Review of company profile, reviewer's guide All sales and marketing translations Communication with potential clients, doctors of interest PowerPoint reports and analysis on potential clients and organizations of interest Creating or inputting contents and ideas on marketing campaigns

Communication Specialist March 2017 - May 2018 1 year 3 months New Taipei City, Taiwan All sales and marketing communications Review and revision on media kits such as brochure, website contents, flyers Establishment of customer letters, thank you letters, sales letters Coordination of translations Coordination of upcoming EU product launch Revision, Edition, Review of company profile, reviewer's guide All sales and marketing translations Communication with potential clients, doctors of interest PowerPoint reports and analysis on potential clients and organizations of interest Creating or inputting contents and ideas on marketing campaigns SunFun Info Co., Ltd.

Compiling various sales reports Maintaining steady relationships with stores and suppliers Issue credit/debit notes Monthly market research, price calculations Planning monthly promotions and discounted items Attending new product launch events by suppliers SOP on handling defective products SOP on handling duty free/duty paid items Presentation with team as well as with stores on their sales goals Contacting contractors on store constructions Transferring of stocks from warehouse to stores Tasting item arrangements Managing item stock levels, arranging shipping documents

Costing, submitting various reports such as flow charts and SOPs Merchandising work, incoterms Translating documents, conducting excel lessons for the team Goes above and beyond with work assignments, finding new materials to learn Absorbing new materials fast, willingness to take on new challenges at work Willingness to work and assist other team members and departments with projects Assisting team on English communications with customers Taking on leadership role, being the key contact for printer areas on assigned floor

Reviewed hiring paperwork of new employees such as I-9, through company'system Assisted the Regional and District Managers on managing payroll for stores Reviewed documents for separated employees and processing their final paychecks A coordinator for W-2 requests and processing inquiries on tax claims from current/past employees Well trained on operating various HRIS programs Lawson, Intranet, and TimeClock Manager

Established strong relationships with dentists Conducted presentations in dental offices to gain sales Over-achieved my projected goals and company's goal within the first three months Executing follow-ups such as re-visiting/calling dental offices with incentives, such as company merchandises : company calendar, pen, brochures