- Strong working knowledge of multiple public assistance programs : Medi - Cal Medicaid, ABD, MAGI, CalFresh SNAP, CalWORKS TANF, CMSP, Temporary/Permanent Homeless Assistance and Affordable Care Act program - Utilize state and countywide eligibility systems MEDS, C-IV, Calwin, Perceptive Content, Covered California website - Interpret and apply complex government regulations - Build collaborative relationships with co-workers and clients - Identify client needs and make appropriate referrals for health, social and/or employment services - Participate in Evaluation Committee which gathers and analyzes data in order to improve both customer and employee satisfaction - Explaining eligibility programs, qualification standards, policy and procedure to clients - Applying legal criteria to determine eligibility; providing recommendations regarding financial eligibility for assistance programs; determining eligibility and grant amount according to established policies and procedures as governed by State and/or Federal rules and regulations - Answering questions and providing information to clients and the general public regarding assigned program area.

-Researched and compiled data related to pesticide use in California to present to state law-makers, assisted in the development of the organization's communications strategy - Coordinated logistical aspects of the organization's 200-person annual meeting

- Prepared lesson plans and engaged students in English, History, and other subjects

- Collaborated on an international team in launching a company with global reach - Developed policy analysis reports on global green construction, international relations, industrial pollution and produced content for the company website while training employees in its operation - Facilitated organizational development and efficiency by editing company materials for improved clarity, including creating training manuals and video tutorials on quality management - Assisted in developing marketing/branding/expansion strategies Livsværkstederne i Cafe Vita

- Counseled and provided mentorship to people, including immigrants, who struggle to integrate socially or economically due to various psychological issues including PTSD.

- Analyzed data on potential locations for our client businesses, and reported the results to company owners