To secure a challenging position where my knowledge and skills would be utilized to meet the Company goals and simultaneously allowing opportunities for professional growth and increased responsibility to find professional fulfilment. : . Supervise other clerical staff and provide training and orientation to new staff. . Establish work procedures or schedules and keep track of the daily work of clerical staff. . Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll. . Use computers for various applications, such as database management or word processing. . Operate electronic mail systems and coordinate the flow of information, internally or with other organizations. . Open, read, route, and distribute incoming mail or other materials and answer routine letters. . Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions. . Train and assist staff with computer usage. . Answer phone calls and direct calls to appropriate parties or take messages. . Hear and resolve complaints from customers or the public.