•Identified and analysed customers' requirements. Advanced 70 - 80 to reach customers' certification of deliverables. •Supported sales people in identifying how company products might be used to satisfy consumer needs. •Constructed prototypes to contribute to quality assurance. •Developed and designed customized functions of the BPM e-form system for company Services-Oriented Process management using HTML, jQuery, and JavaScript tools. •Supported customers to use and maintain systems, and trained customers using functions in BPM platforms to design e-forms.

•Evaluated projects between engineers, team leaders, and customers. •Analysised system functions tools (Line Chat-Bot), and implemented acceptance test. •Co-developed deep learning about computer speech recognition, testing systems to enhance the stability of machines, and improved machine operational environments for customers of financial institutions. •Evaluated change management of back-end system requests for a thorough understanding of project direction and analysed statistical data reports for A.V.P. on a biweekly basis. •Supervised each stage of project to track milestones and deliverables of Line Chatbot for Taishin Bank.

•Designed website with HTML and CSS to generate marketing exposure of products and repair EOS to support sales department for sales strategies. •Provided the MD with selling volumes and analysis of latest trends in software business. Studied competitive advantages over competitors, and improved company websites to expand 85 sales volume.