．Responsible for every product pages and inspecting product information, and all other pertinent website-related systems to ensure their visual appeal and accuracy. ．Coordinate and communicate frequently with headquarter in Japan and external vendors such as website design agency. ．Monitoring website traffic and analyzing sales-related data to gauge responses to site updates. ．Following frequent promotional campaigns, in order to schedule and execute intensive site maintenance. ．Updating contents of kids/baby main pages every week, deciding products should be highlighted and make sure a nice visual display. ．Put on new products on digital shelves every week (60-70 products per week in average), organizing all the source materials such as description, images and size chart. ．Working closely with demand planning and warehousing teams to ensure better performance and meet high target. ．Support EC logistic team clerical work and contacting logistic vendors when troubles occurred on O2O business.

．Delivered expert clerical support to internal staff and management by efficiently handling wide range of routine and special requirements ．Completed clerical tasks such as data entry, filing and sending invitations/tester products to influencers ．Collaborated in a professional team that solved e-commerce launching issues, assisted analyzing competitor data for launch strategy ．Interacted with customers by phone to provide information and direct to desired staff members, managed approximately 20 calls per day