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I have over 15 years experince in Facility management services .

IGNOU

National Institute of sales

Property Manager

Shirsha Roy

Siddha

Site Operations 
 	 		 Conducting building and ground maintenance. 
 	 		 Managing services such as PPM, monthly checks, quarterly checks and yearly checks. 
 	 		 Carrying out regular site audits and inspections to identify any areas that need repairing. 
 	 		 Negotiating with various suppliers/vendors. 
 	 		 Organizing the security and general administrative services of the building. 
 	 		 Managing PPM services/AMC contracts. 
 	 		 Controlling all maintenance and facilities spend in line with budgeted levels. 
 	 		 Implementing incident management plans. 
 	 		 Developing and implementing maintenance plans. 
 	 		 Reporting to committee members on budgets and resources. 
 	 		 Assisting accounts in CAM related issues. 
 	 		 Directly responsible for payment follow ups. 
 	 		 Ensuring that the building meets the strictest health and safety requirements. 
 	 		 Managing the work of contractors and checking that it is done to the highest standards. 
 	 		 Responsible for issuing of CAM invoices to the flat owner's & recovery of CAM form the owner's. 
 	 		 Ensuring all the invoices of vendors are submitted after proper verification. 
 Colliers International

Office Building Operations 
 	 		 Coordinating with project & occupier's for handing over of bare shell for interior work. 
 	 		 Directly responsible for resolving occupier's issues. 
 	 		 Directly responsible for implementation of SOP's for smooth and successful operation. 
 	 		 Ensuring quality of Housekeeping and security services at the site. 
 	 		 Ensuring labor compliance with respect to Housekeeping & Security vendors. 
 	 		 Reporting of incidents of urgent nature which is not a regular feature to upper management. 
 	 		 Directly responsible for completion of Technical due diligence with respect to warranty/AMC and PPM services. 
 	 		 My team was responsible for snagging of bare shell before handing it over to the occupier's. 
 	 		 Directly responsible for preparing the conference rooms and other facility along with my team. 
 	 		 Responsible for raising CAM/Electrical invoices and collection of payment.

Facility Operations Manager

Mall Operations 
 	 		 Conducting building and ground maintenance. 
 	 		 Managing services such as PPM, monthly checks, quarterly checks and yearly checks. 
 	 		 Carrying out regular site audits and inspections to identify any areas that need repairing. 
 	 		 Negotiating with various suppliers/vendors. 
 	 		 Organizing the security and general administrative services of the building. 
 	 		 Negotiating lease renewals of Kiosks. 
 	 		 Advising people on energy efficiency issues. 
 	 		 Managing PPM services/AMC contracts. 
 	 		 Controlling all maintenance and facilities spend in line with budgeted levels. 
 	 		 Providing feedback, training, coaching and guidance to junior staff. 
 	 		 Implementing incident management plans. 
 	 		 Coordinating and facilitating work flow. 
 	 		 Developing and implementing maintenance plans. 
 	 		 Reporting to senior managers on budgets and resources. 
 	 		 On call for security and facility related issues. 
 	 		 Making recommendations for capital expenditures. 
 	 		 Ensuring that the building meets the strictest health and safety requirements. 
 	 		 Managing the work of contractors and checking that it is done to the highest standards. 
 NIS Facility Management Pvt. Ltd.

Metropolis Mall

Mall Facility Manager

Office Building Operations 
 	 		 Coordinating with project & occupier's for handing over of bare shell for interior work. 
 	 		 Directly responsible for resolving occupier's issues. 
 	 		 Directly responsible for implementation of SOP's for smooth and successful operation. 
 	 		 Ensuring quality of Housekeeping and security services at the site. 
 	 		 Ensuring labor compliance with respect to Housekeeping & Security vendors. 
 	 		 Reporting of incidents of urgent nature which is not a regular feature to upper management. 
 	 		 Directly responsible for completion of Technical due diligence with respect to warranty/AMC and PPM services. 
 	 		 My team was responsible for snagging of bare shell before handing it over to the occupier's. 
 	 		 Directly responsible for preparing the conference rooms and other facility along with my team. 
 	 		 Responsible for raising CAM/Electrical invoices and collection of payment. 
 AMP Facility Services Pvt Ltd 
 Jan 2011 to April 2016 , fulfilling the responsibility as a Sr.Manager Operation 
 	 		 Responsible for coordination with respect to handing over of the sites to owner's for fit out management.

AMP Facility Services Pvt Ltd

Sr.Manager Operation

Mall Operations : 
 	 		 Responsible for coordination with respect to handing over of the sites to owner's for fit out management. 
 	 		 Responsible for resolving owner's issues. 
 	 		 Reporting of incidents of urgent nature which is not a regular feature to upper Management. 
 	 		 Responsible for snagging of bare shell ready flats before handing it over to the owner's. 
 	 		 Ensuring proper PPM, DMR, WMP, MMR and other day to day reports are followed. 
 		 Constant feedback to the Estate Manager on up gradation required at the site for superior owner experience. 
 	 		 Responsible for daily coordination with owner & FM Company for resolving various issues. 
 	 		 Responsible for issuing of CAM invoices to the flat owner's & recovery of CAM form the owner's. 
 	 		 Inspect & follow up on complaint log book. 
 	 		 Ensuring all the invoices of vendors are submitted after proper verification. 
 	 		 Coordinating with the projects for rectification of snags in flats. 
 VIPUL FACILITY MANAGEMENT PVT LTD

Ansals Mall

Facility Manager

Job profile 
 	 		 Assisting the Facility Manager of the site to run the operations. 
 	 		 Supervising the HK & the Security supervisors at the site. 
 	 		 Assisting the Operations Manager in site leasing.

Shirsha Roy’s posts