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->Hardworking and passionate jobseeker with strong organizational skills eager to secure entry-level
position in Technical and Software environments. Ready to help the team achieve company goals.

->Software Engineer Intern dedicated to improving skills through hands-on learning and development
work. Proficient in mobile and desktop development environments. Adept at using HTML5, PHP, and
other programming languages to produce clean code. Well-organized and collaborative team player
with strong communication and analytical abilities

Parul University

N.G.Patel Polytechnic

Sanskar Bharti

PHP Specialist

Shreyash Rathod

Maxicus (Formally: Kochar tech PVT LTD)

Customer Support Executive

-Handle calls and emails with inquiries related to courses signed up by customers in timely manner.

-Respond to multiple calls or emails; gather and verify required information as appropriate.

-Understand customer’s reason to contact and attempt to provide solution following the specified guidelines.

-Empathize and use soft skills when customers are facing trouble with the offered services and focus on finding the suitable solution.

-Gather all required information while working on customer’s reason to contact and update tickets based on the communication or escalate the same to concerned department.

-Obtain all required information and relay the same to other departments as per the protocol.

-Be open and responsive to consistent coaching, take an active role in performance planning and goal setting.

-Be flexible in an environment by championing and embracing change.

Shreyash Rathod’s posts