Results-driven Full Stack Web Developer with a particular interest in Backend development and the functional aspect of Frontend development. With excellent organizational skills, attention to detail and a strong work ethic, I have the ability to work efficiently in a fast-paced environment and the ability to easily learn and adapt to new programming languages. I worked in the Construction Industry as a Site Office Administrator for 3 years and as a Customer Relations Manager for 1 year. During my work tenure, I excelled in bringing in new successful policies to the work environment and ensured complete client satisfaction.
• Hired, trained and supervised a team of 6 customer service representatives to ensure complete satisfaction of customers.
• Provided Technical advice to 10 to 20 Customers a day and acted as an interface between Customers and Site Engineers.
• Created and modified 5 to 20 AutoCAD drawings daily regarding floor plans, sections & elevations in AutoCAD based on customer specifications.
• Reviewed feedback of customers and worked with the Project Manager to create a solution, where necessary.
• Proofread and edited marketing literature.
• Evaluated daily work to ensure the customer requirements are being executed onsite.
• Created, managed and organized all file systems and folders in the site office.
• Assisted in preparation of reports detailing the practices used in the planning and construction of the 35 floor towers by Lansum Estates.
• Created and modified drawings in AutoCAD.
• Provided Administrative support to Managers, Colleagues and the head office.
• Maintained daily progress reports and cost reports of site work.
• Successfully created and maintained standard policies for accounts and stores departments.
• Managed work orders and bills of sub-contractors.
• Trained 20 new employees regarding the company's standard operating procedures.
• Interfaced with the client daily and ensured quality of work based on client specifications.
• Managed Environmental, health and safety department at Construction site.
• Developed & maintained QA/QC documentation for the Apollo construction site, Visakhapatnam.
• Developed & maintained QA/QC documentation for the project.
• Created and modified 1 to 3 drawings daily in AutoCAD.
• Instructed and demonstrated 'Introductory Environmental Engineering' laboratory experiments for three classes of 20 students each per week.
• Developed course material for the lab.