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Siti Nur Aisyah Binte Subakir

Customer Service
I have over 3 years of experience as a Customer Service Assistant. By providing frontline service, I have assisted many people in improving experience and service in the industry.
National Gallery Singapore
Institute of Technical Education West

Professional Background

  • Current status
  • Profession
    Customer Service / Support
  • Fields
    Leisure
  • Work experience
    2-4 years (1-2 years relevant)
  • Management
    None
  • Skills
    Word
    PowerPoint
    Excel
    Google Drive
    Sistic
    Memberson
    GlobalTix
  • Languages
    English
    Fluent
    Malay
    Fluent
  • Highest level of education

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    Experience Ambassador
  • Desired work locations
  • Freelance
    Non-freelancer

Work Experience

Visitor Experience Ambassador

Sep 2018 - Jul 2020
1 yr 11 mos
Provide assistance and information to visitors Perform sales of gallery admission, programmes, and membership at the ticketing counter Ensure no tampering of Artworks Generate and reconcile daily revenue collected Answer visitors' queries and perform service recovery Perform administrative duties, seek continual work improvement and inculcate good work values Any other duties when assigned

Logistic Assistant

Mar 2018 - Aug 2018
6 mos
Pick and pack of orders Quality check before proceeding to delivery Cycle count Housekeeping

Logistic Assistant

Nov 2016 - Jul 2017
9 mos
Picking and packing all orders from customer Cycle count whenever needed Cycle count Housekeeping

Retail Assistant

Dec 2015 - Nov 2016
1 yr 0 mos
Attend to walk-in customers Handle incoming and outgoing email and phone inquiries Customer Service

Education

Other
Nitec in Travel and Tourism Services
2014 - 2015
Other
English, Mathematics, Science, Computer Applications, Business Skills, Malay
2009 - 2012
Other
English, Mathematics, Science, Malay
2003 - 2008