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More than 15 years of IT infrastructure maintenance, and various service construction experience management experience, including operating system management(Windows and Linux), performance adjustment, basic database management, information security protection, firewall maintenance management, virtualization technology VMWare ESXiHyper-V management, AWS architecture Build, etc.

shih chien university

Infrastructure system engineer

白闓華

Teradata Taiwan LLC, Taiwan branch

 Business Title Technical Support Specialist

The Technical Support Specialists works in a fast-paced, demanding technical customer support center environment that requires timely solutions to complex technical problems, often of a critical nature to the customer.  As a technical support specialist for Teradata’s Base Support team, you will perform troubleshooting activities, escalate problems to the appropriate party(s), and assist in communicating the solution to the customer. You will develop and maintain a working knowledge of current hardware, software, firmware, processes, and tools. You are required to have both strong technical and interpersonal skills.  The work environment requires 24x7 coverage which is achieved via follow the sub-Model, on-call rotations, and extended hours, as needed, to accommodate customer needs. 

IT Infrastructure system maintain
AWS/VMWare ESXi Server maintain
Networking service maintain 
include Windows server, Linux server, firewall, Webservice, DNS, Certificate, NAC, PIM,
MS SQL SERVER Maintain.

Rain Forest Retail Co,.Ltd

Resident engineer at Rain Forest Retail Co, Ltd

 Infrastructure system maintains
 AWS/VMWare ESXi Server maintain
Networking service maintain
include Windows server, Linux server, firewall, Webservice, DNS, Certificate, NAC, PIM, MS SQL SERVER Maintain.

ConSem ICT Inc

 On-Site System Engineer

Resident engineer at Allianz Taiwan Life Insurance Company Limited.
IT Infrastructure system maintains,
AWS/VMWare ESXi Server maintains.
Networking service maintain,
include Windows server, Linux server, firewall, Webservice, DNS, Certificate, NAC, PIM, MS SQL SERVER Maintain.

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