Logistic Operations - Mar' 2018 - 31/8/2020 Responsible for all National and International Dispatches and Deliveries in Co-ordination with Logistic partners MIS management & Reporting, Budget Management Responsible for all In-ward & out-ward materials in Office, Store Audit, Warehouse Management Responsible to introduce new logistic Vendor Team Leading, Delivery Team Management Vendor's Payment processing in co-ordination with Accounts Team HR Operations & Procurement - Aug' 2017 - Mar' 2018 New Recruitment and selection in co-ordination with Management Team Attendance & Leave Management Compensation & Benefit Payouts Performance & Awards - - Processing of fresh Orders received from Sales team. Follow up with the vendors for production of Samples/Materials Introduce new products to the company in coordination with the vendors Vendor's Payment processing in co-ordination with Accounts Team Product Quality check

REPORTING AND COMPLIANCE : Reporting of Suspicious transaction or activity to FNA Month-end/Consolidated report maintenance as per audit compliance. Account monitoring and Register maintenance for Audit Compliance Routine Processes checking as per circular processes. HISTORY.Contd Routine Checking of Locker/Vault room on daily basis. MIS reporting on Daily basis and as per process circulated GENERAL BANKING OPERATIONS : Handling the In-ward and Out-ward Clearing related to clearing operation. Reconciliation of deliverables and Gold Coins, Processing of Jewelry loans Supervising all Non-Cash transactions like DD/MC, fund transfer, NEFT, RTGS etc. Daily monitoring of General Ledger break-up for planning cost budget. Validation of Customer information in the system CUSTOMER RELATIONSHIP MANAGEMENT : Overseeing Teller Associates for Cash/Customer transactions at the Teller counters Value Enhancement and Retention of existing accounts with in the branch portfolio. Customer relationship/query management, Queue Management, Ensure quality Customer Service within the TAT ONSITE ADMINISTRATION : Monitor Branch Administration and Lobby Management Monitoring Onsite ATM cash load. Monitoring/Flagging suspicious Transactions. Locker and Vault Key custodian. TATA AIA Life Insurance Co. Ltd., West Bengal www.tataaialife.com

Reporting to Customer Service Manager Responsible for the entire Distribution Operations of branch as well 8 sub-branches. Scrutiny and logging of Agent Application Form, Agent licensing and relate all kind of agent servicing Additional responsibilities relating to the store department and administration for the branch as well sub - branches. Record maintenance and Documentation at branch level. Document the exceptional and important cases or instances. Communication of all kind of IRDA rules/Exam/official changes to the concerned departments.

experience in selling 2-wheeler & 3-wheeler vehicles, Consumer durable products and Personal Loan Follow-ups with the customer for due payments Reporting to Branch Manager Appreciated on selling of 46nos of 2-wheeler and 7nos of 3-wheeler on single day. ON-THE-JOB TRAINING

AWARDS & RECOGNITIONS √ Awarded as best performer by Company CORP Attire in year Oct' 2018 and May' 2019 Company cost saving Completion of given task before time line √ Awarded as best performer by TATA AIA in year Apr' 2010 Single handed logged in 307nos of Agent Application Form in one day with 0% error