Avatar of 岑治漢 / Tata Sum.
岑治漢 / Tata Sum
Technical Program Manager
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岑治漢 / Tata Sum

Technical Program Manager
I am Tata Sum, and so glad to share my career experience with diverse roles such as RE, FAE, PM, TPM, and founder. With 10 years of experience in the IT field and 6 years of project management experience, so appreciated have the opportunities to learn the best ways to address endless challenges and missions with my past experience. My most recent job was at Google as a TPM, where I was responsible for managing Bluetooth QA for phone and wearable products, leading a QA team of 20 members to achieve QA project and automation development goals. We also put effort into automating Bluetooth test projects. Despite reducing manual manpower by half, we still maintained test productivity and quality using automation techniques. Before joining Google, I was a founder and served diverse enterprise clients including retail, hotel, government, and medical clinic customers. I love learning about different industries and solving people's difficulties. Satisfying clients' expectations and goals is my priority mission. Similarly, at Google, I maintained a passionate attitude in assisting my team members, meeting project goals required by my supervisor, and throughout my career. My strengths include not only excellent communication and coordination skills, but also a strong technical background in trending technologies like A.I. My diverse skill set allows me to successfully handle various challenges and roles. I am confident that my skills and experience make me a valuable asset to your team.
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ADECCO TAIWAN
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Da-Yeh University (DYU)
Taipei, 台灣

Professional Background

  • Current status
    Employed
    Not open to opportunities
  • Profession
    Project Manager
    Product Manager
  • Fields
    Consumer Electronics
    Artificial Intelligence / Machine Learning
    Internet
  • Work experience
    6-10 years (6-10 years relevant)
  • Management
    I've had experience in managing 15+ people
  • Skills
    Photoshop
    Microsoft Office
    After Effects
    Java
    C
    Google Ads
    Facebook Ads Manager
    Android Development
    Project Management
    Project Planning
    Risk Management
    Manpower Management
    JIRA Project Management
    Trello
    Axure
    Draw.io Diagrams
    Marketing
    XMind
  • Languages
    English
    Professional
    Chinese
    Native or Bilingual
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    PM/產品經理/專案管理
  • Desired work locations
    Taipei City, Taiwan
    New Taipei City, Taiwan
  • Freelance
    Non-freelancer

Work Experience

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TPM

ADECCO TAIWAN
Full-time
Jan 2022 - Feb 2023
1 yr 2 mos
New Taipei City, Taiwan
Support the foreign client managing Bluetooth QA project of pixel phone and tablet, collaborating 20 QA engineers to execute QA projects with manual and automation testing. Testing management: ◆ Execution, scheduling, assignment and delivering test project for on-going and in-market products. Test issues tracking, mitigating, verify checking and delivery risk evaluation. ◆ Writing test strategy/ test case/ function/ stability/ IOP test plan, arranging test schedule and reviewing Google's vendor test project independently work capability. ◆ Co-work with cross function teams to mutually verify effective solution, analyze the BT testing workflow and issue root causes, then file them to document for easy collaboration and updating together. Automation testing management: ◆ Technical document writing for automation testing issues. ◆ Test strategy planning, error code analysis, test script optimizing. ◆ Automation environment issue debugging, debugging playbook writing. Team performance management: ◆ Partner's performance report and improvement report writing. ◆ Technical training and operation training document writing for team building. ◆ Team's task and project performance reviewing, tracking, management.
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Founder

WannaAi Inc.
Full-time
Mar 2019 - Nov 2021
2 yrs 9 mos
Taipei City, Taiwan
Mainly provided service of customized CRM and ERP management platform for various enterprise clients, such as hotel, retail, government, and medical industry. For these clients, we did the diverse customized service included Digital Signage, procurement platform, reservation and HR management integration platform for satisfying various client needs. - Create BRD, PRD, business proposal writing and requirement's wireframe draft. - Project R&R, WBS setting, project timeline and risk management planning. - Handle project progress, cost, risk and development team KPI. - Design system's function map and function flowchart, graphic FAQ & product manual writing. We also developed our own Ai voice product for consumer, this is my contribution below: - Consumer market research and habit analysis for product spec development. - Ai home project management, including voice interaction talent hiring, project R&R setting. - Android OS compile, logic of voice interaction dialog design, UI of voice interaction design. - Mechanical appearance and cooling design, ARM CPU & GPU performance optimization. - Investment racing and venture capital business development.
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PM

Sep 2018 - Mar 2019
7 mos
Taipei City, Taiwan
Provided Digital Signage solutions to hotel, retail and government customers, from the establishment of basic infrastructure such as server lab to multimedia advertising displays: - Provide digital environemnt construction with SW and HW for enterprise. - Manage procurement agreement, PO and MSP, especially for government's transation status. - Handle project progress, budget, cost, R&R, issue, risk, client's complain and relationship maintaining. - Create graphic product manual, FAQ, troubleshooting guideline
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FAE/PM

Nov 2014 - Sep 2018
3 yrs 11 mos
Taipei City, Taiwan
2014-2016, served as FAE, responsible for company product QA, office MIS, document writing, and external customer education and training: - Manage RMA service, including quotation, product repair, component PO, client's mass purchasing contract. - Education SW & HW testing, SW & HW user manual writing, remote technical support, and after-sales service. - Co-work with marketing team and external advertising agent for large exhibition show. - Assist sales team to plan school's digital environment build, control engineering budget for executing project easily. 2017-2018, served as project manager, mainly responsible for developed cloud-based education software and streaming camera module integrated: - Co-work with R&D develop mobile education application, and managed the app upgrade, user feedback and iteration roadmap. - Manage marketing budget, new product procurement agreement, streaming media survey and purchasing. - Handle education SW and steaming media integration for new product development, manage saleskit of new products for school and government purchasing.
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Reliability Engineer

Oct 2013 - Nov 2014
1 yr 2 mos
Taipei City, Taiwan
My primary responsibility was conducting reliability testing for the mechanical structure of HP customer's laptop computers: - Testing the quality of protective components to ensure that hardware circuits are not damaged by structural failure or environmental damage - Verifying software and hardware performance before and after structural failure, as well as checking routine power consumption standards - Non-human induced damage tests include environmental factors such as humidity, dust, temperature extremes, etc. - External force damage tests include impact, drop, vibration, and liquid intrusion, among others - Lifecycle testing of mechanical component modules, motherboard memory, display chips, etc.

Education

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Bachelor of Engineering (BEng)
Mechanical Automation Engineering
2008 - 2012
Activities and societies
Motorcycle maintenance society
Description
Refitted the motorcycle engine to increase its horsepower and speed. Also troubleshot issues with the engine system, such as ignition failures and broken electronic systems.

Licenses & Certifications

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Google IT Support Professional

Coursera
Issued Oct 2021
No Expiration Date
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Google Project Management Professional

Coursera
Issued Oct 2021
No Expiration Date