Avatar of Summer Chen.
Summer Chen
Account Manager
ProfileResume
Posts
13Connections
Print
Avatar of the user.

Summer Chen

Account Manager
I am self-motivated, friendly and enjoy being in an office environment and facing people, I consider myself to be an enthusiastic person who performs all tasks to the highest standard and within given timescales. My core strengths include, but are not limited to: *Daily diary management skills. *Good communication manner and client interface skills. *Able to confidently communicate to senior-level staff. With my work experience as an account manager, I can be able to support my colleagues and assist in the smooth and efficient running of the projects. I was responsible for the connection with all departments, including the game designing/sales/ Marketing team, and also the bridge to the clients, the more info and resource I have the more efficient works I can do. I am able to prioritize my workload and respond to frequently changing demands, all in all, I consider myself to be highly qualified in all those competencies that you want from a candidate. In closing, I would like to thank you for your consideration, and I look forward to discussing the possibilities with you in greater detail in the near future.
Pragmatic Play
National Kaohsiung Hospitality College, Taiwan
Taipei, 台灣

Professional Background

  • Current status
    Employed
  • Profession
    Account Manager
  • Fields
    Games
  • Work experience
    More than 15 years (4-6 years relevant)
  • Management
    I've had experience in managing 5-10 people
  • Skills
    Word
    PowerPoint
    Excel
    mailchimp
    Photoshop
    JIRA
    Google Drive
    Communication
  • Languages
    English
    Fluent
    Chinese
    Native or Bilingual
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
  • Desired work locations
  • Freelance
    Part-time freelancer

Work Experience

Account Manager

Jan 2021 - Present
1. Taking care of the clients: Assisting the clients to complete the API integration and resolve the problems after go live. 2. Being a good communicator: Correctly deliver the information or requirements between clients and teammates to complete the work efficiently. 3. New game releases: Work with teammates to prepare the related materials and notify the clients when games are ready. 4. For more benefits: Promotion/Tournament planning, materials preparation, and discount discussion with clients. 5. Analysis: Prepare monthly reports to the clients, analyzing the GGR/ bets/ No. of the players' growth.

Account Manager

Oct 2018 - Jan 2021
2 yrs 4 mos
1. Making Decisions and Solving Problems – Analyzing information and evaluating results to choose the best solution and solve problems 2. Outstanding Verbal Communication Skills – Creating friendly and logically relevant conversations that build trusting relationships with customers and co-workers 3. Organizing, Planning, and Prioritizing Work – Developing specific projects and plans to prioritize, organize, and accomplish work; Ability to develop and implement workflow processes that enhance efficiency to release more new games 4. Team Player – Working with and getting co-workers to work together to accomplish multiple tasks and responsibilities. 5. Scheduling Promotions – Scheduling the game promotion and materials preparation and deliveries to get more benefits for both stakeholders. 6. CS department building- recruiting and training CS team to complete the service chain of the game vendor products.

Administrator Assistant

Jun 2015 - Jun 2017
2 yrs 1 mo
1. Responding to customer’s inquiries, including telephone calls and emails. 2. Liaising with customers by processing visa applications. 3. Ensuring all relevant documents are received and processed. 4. Checking all data input and supporting documentation of the applications to ensure the coherence and accuracy of the information in the system.

Education

Bachelor’s Degree
Marketing And Event Management
2007 - 2009