Produce Daily records that helped the company increase profit and reduce costs Balance daily credit card transactions, transmits deposits to banks via modem. Used various computer screen applications to launch and complete auditing. Created and submitted credit balancing, cash audit, and rate variance reports, increasing efficiency and accuracy of the audits department's output. Manage and maintain hotel during overnight shift. Provide excellent conflict resolution for guest and employees.

Provided excellent customer service with a full range of technical troubleshooting service for their networks and workstations as well as remote troubleshooting and assistance.. Provided solutions in networking, maintenance, programming, and computer system sales. Updated and patched software applications. Develop and execute project plans, communication plans, risk plans, and management metrics. Worked with Development, Operations, and Project Management to ensure development and delivery of products on time and management expectations.