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I'm a highly adaptable individual that thrives on creating different projects that benefit either my personal or professional workflow in
the most efficient way

Law School

Colegiul National Silvania

Service Desk Engineer

Tobias Negrui

Vohkus

Vohkus is a company that provides IT Solutions and IT Services via hardware procurement, software oﬀers and professionally trained engineers. 
 Achievements/Tasks 
 	 Good communication skills with users from the customers regarding their issues 
 	 Solid troubleshooting mindset for Windows PCs 
 	 Writing and properly documenting technical steps for both users and colleagues 
 	 Training my new colleagues in the ﬁrst year 
 	 Exchange, O365 Admin, Azure AD, Citrix Cloud, Windows Server, Windows AD and ServiceNow

NIXU is a cybersecurity company that is mainly focused on providing consultancy in this area of expertise for other companies. 
 Achievements/Tasks 
 	 Categorization and troubleshooting level 1 tickets Zendesk, Confluence and Supportal 
 	 Using monitoring systems Icinga and Zabbix 
 	 Prioritizing calls/tickets and escalating as necessary 
 	 Windows AD, O365 Admin Panel and CentOS usage CentOS was mainly for log reading 
 
 Internal IT

NIXU

CGSINC in an outsourcing company focused on hiring young students who are entering the workplace. There focus in Sibiu was mainly call-center. 
 Achievements/Tasks 
 	 Ability to multitask between multiple applications and ﬁles 
 	 Fluency and accent in American English 
 	 Strong communication skills with the customers 
 	 Obtaining diﬀerent types of information from the customer to either solve a solution or help 
 	 them choose a proper device/subscription

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