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Virtual Assistant

Tya Ndaru

Greetings! 

I'm Tya, living in Solo, Central Java, Indonesia, and serving as a reputable Virtual Assistant. My knowledge spans across various domains, assuring the seamless operation of your business. Proficient in WordRake Proofreading, Document Conversion, Email Management, Event Planning & Schedule Management, Business Research, Journal Review, SEO-friendly Article Writing, Data Entry, and Web Scraping, I am equipped to tackle an array of tasks efficiently.

With a solid background of five years in an Export Company, I have polished my skills in preparing and confirming shipping documents such as Invoices, Packing Lists, Weight Lists, Certificates of Origin, Exporter Certificates, Delivery Notes, and Legalized Documents as per Consignee's specifications. Additionally, I excel in organising shipments and bookings (air, sea, and road), drafting Inquiries, Quotations, Proforma Invoices, Purchase Orders, handling customer inquiries and correspondence, tracking each purchase order, confirming bank receipts, and liaising with Accounts and Inventory Departments to ensure prompt delivery of goods. I am also experienced in arranging business trips both domestically and internationally, handling everything from transportation and hotel bookings to scheduling meeting venues.

By delegating your administrative tasks, you can devote your energy to core business activities while I manage the rest with precision and professionalism. Don't let administrative burdens hinder your business progress. Invest in efficiency and productivity by teaming up with a skilled Virtual Assistant like me. Together, let's propel your business towards success!

As a student majoring in English at The Academy of Foreign Language St. Pignatelli Surakarta, I delve into a comprehensive curriculum encompassing language proficiency, literature analysis, linguistic theories, and cultural studies. I study focus on honing language skills in listening, speaking, reading, and writing, while also delving into the nuances of English literature and its socio-cultural context. Additionally, I explore the intricacies of grammar, syntax, and semantics, gaining a deep understanding of the English language's structure and usage. Through engaging coursework and practical application, i develop fluency, critical thinking abilities, and a nuanced understanding of global communication

The Academy of Foreign Language St. Pignatelli Surakarta

Remote Worker Indonesia

As a virtual assistant at RWID, I do email management and project coordination since December. Key responsibilities included:
- Organising and prioritising emails
- Responding promptly to queries
- Scheduling appointments
- Assuring the inbox remains clutter-free

Key Achievements:
- Organising and prioritising emails, important messages are promptly addressed, leading to smoother communication. Important email replies increase 20%
- Swift responses to queries show professionalism and attentiveness, fostering trust and confidence among clients and colleagues. Fast response replies increased by 15%
- Efficiently scheduling appointments. Reducing conflicts and reschedule by 20%

Skills Developed:
- Time management: by managing emails and scheduling tasks enhances my ability to give time wisely
- Communication: by responding promptly to queries clear and concise communication skills, fostering me better understanding
- Problem Solving: Addressing queries and resolving issues in a timely manner 
- Attention to details: Assuring that the inbox remains clutter-free involves paying attention to small details
- Communication Skills: The ability to organise and priorities emails and appointments helps me in maintaining order in daily tasks
- Adaptability: Handling workload of emails and appointments makes me to adapt quickly.

In this remote role, I've been afforded a valuable chance to operate autonomously and make a meaningful impact towards RWID's goals.

Yogyakarta, Kota Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia

1.	Thorough Preparation of Shipping Documents: During my time at the export company, I've become adept at meticulously preparing shipping documents to meet the specific requirements of consignees. This includes ensuring accuracy and compliance with international shipping regulations, guaranteeing smooth transit of goods to their destinations.

2.	Coordination of Shipments via Multiple Channels: One of my key responsibilities has been coordinating shipments via various modes of transportation, including air, sea, and road. I meticulously adhere to customer specifications, ensuring that goods are delivered in a timely manner and in accordance with their preferences.

3.	Crafting Essential Documents: Crafting inquiries, quotations, proforma invoices, and purchase orders has been an integral part of my role. I understand the importance of these documents in facilitating transactions and negotiations, and I ensure they are prepared with precision and clarity.

4.	Efficient Management of Customer Correspondence: Managing customer inquiries and correspondence via email is another area where I excel. I prioritize prompt and informative responses, addressing customer concerns and inquiries effectively to maintain positive relationships and uphold customer satisfaction.

5.	Diligent Tracking of Purchase Orders: Tracking purchase orders from initiation to fulfilment is a task I handle diligently. This involves confirming payments, managing any discrepancies, and ensuring that each transaction progresses smoothly and efficiently.

6.	Ensuring Compliance with Delivery and Payment Terms: Upholding compliance with delivery and payment terms for each shipment is crucial to the success of our operations. I meticulously ensure that all terms are met to safeguard the interests of both our company and our customers.

7.	Collaboration with Other Departments: Collaborating with the Accounts and Inventory Departments is essential for facilitating the timely delivery of goods. I work closely with these departments to ensure smooth coordination and optimize overall operational efficiency.

PT DEKOR ASIA JAYAKARYA

Export Secretary

Within my position at the furniture company, I've undertaken diverse responsibilities aimed at enhancing operational efficiency and bolstering client relations. My duties encompass overseeing email communication channels, crafting and delivering quotes tailored to clients' needs, and proactively identifying and engaging with prospective buyers to expand the company's clientele. Additionally, I've played a pivotal role in maintaining the company's online presence by refining website imagery to reflect our products accurately. Beyond these tasks, I've demonstrated a commitment to delivering unparalleled customer service, addressing inquiries promptly and resolving issues effectively to ensure utmost client satisfaction. Through my multifaceted contributions, I've played a pivotal role in optimizing processes and fostering positive relationships with clients, thereby contributing significantly to the company's growth and success in the furniture industry.

Surakarta, Kota Surakarta, Jawa Tengah, Indonesia

CV Alinka Mitra

Administrative Assistant

In the realm of jewelry export, my tenure is rich with hands-on involvement, primarily concentrated on the meticulous preparation of shipments. My duties encompass a spectrum of tasks vital to the smooth functioning of export operations. These responsibilities entail close collaboration with forwarders to facilitate the shipping process efficiently. I am adept at crafting airway bills, meticulously generating invoices and packing lists, and orchestrating the timely delivery of documents to buyers. This comprehensive approach ensures that export procedures unfold seamlessly, minimizing delays and optimizing client satisfaction. My experience underscores not only a mastery of logistical intricacies but also a commitment to precision and professionalism in every facet of export management. Through diligent attention to detail and adept coordination, I have consistently upheld the highest standards in the jewelry export sector, contributing to the success of each shipment and bolstering the reputation of the companies I've served.

Surabaya, Jawa Timur, Indonesia

PT. UBS Gold

Utilizing a blend of personalized tutoring and group instruction, I've consistently empowered students to reach high levels of language proficiency and self-confidence. Through individual sessions tailored to their unique learning styles and group classes that foster collaboration and peer support, I've guided learners on a transformative journey toward linguistic mastery. My comprehensive approach extends beyond traditional teaching methods, integrating real-life scenarios and interactive activities to immerse students in the language. Whether conducting one-on-one sessions or leading dynamic group classes, my commitment to student success remains unwavering, ensuring each individual achieves their full potential in language acquisition.

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