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Usamah Ridha
IT Business Solutions Project
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Usamah Ridha

IT Business Solutions Project
I have worked at the telecommunication industry since 2010 in the Enterprise Business Solutions section as a customer service support, onsite engineer, and last as a project coordinator. I also have passion in writing, marketing, cloud computing and am still learning.
PT XL Axiata Tbk.
BINUS University
Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia

Professional Background

  • 現在の状況
    就職を希望していません
  • Profession
    Project / Product Management
  • Fields
  • 職務経験
    6〜10年 (6〜10年関連の実務経験)
  • Management
    なし
  • Skills
    Project Coordination
    Project Implementation
    Networking
    WAN Technologies
    VPN
    Internet Access
    Data Center
    Cloud Computing
  • Languages
    English
    中級者
    Arabic
    初心者
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    フルタイム
    リモートワークに興味あり
  • Desired positions
    Coordinator
  • 希望の勤務地
  • Freelance
    非フリーランス

Work Experience

Fixed & IT Delivery - BUSOL Project

10月 2012 - 9月 2020
8 yrs 0 mos
● Responsible for Provisioning Non GSM/GSM products/services for Enterprise Customers. ● Coordinating with all related parties to deliver the products/services. ● Assess and modify projects for better results. ● Visit customers to maintain customer relationships and update project reports.

XL BUSOL Onsite Engineer

1月 2011 - 12月 2012
2 yrs 0 mos
Placed in Customer's HQ for better and faster response in after-sales support. Support for maintenance, troubleshooting, and installation of customer's services. Giving explanations to customer's about the services that we provide. Report and update the progress to customer's.

XL BUSOL Customer Support

1月 2010 - 12月 2011
2 yrs 0 mos
Handling customer complaints for their network/data services problem. Checking, classifying, and 1st troubleshooting the problems. Coordinating with the internal team to solve the problems, reporting to customer's.

Education

Bachelor of Science (BS)
Information System
2006 - 2010