Avatar of Usamah Ridha.
Usamah Ridha
IT Business Solutions Project
ProfileResume
Posts
0Connections
In
Avatar of the user.

Usamah Ridha

IT Business Solutions Project
I have worked at the telecommunication industry since 2010 in the Enterprise Business Solutions section as a customer service support, onsite engineer, and last as a project coordinator. I also have passion in writing, marketing, cloud computing and am still learning.
PT XL Axiata Tbk.
BINUS University
Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia

Trình độ chuyên môn

  • Tình trạng hiện tại
    Tắt trạng thái tìm việc
  • Nghề nghiệp
    Project / Product Management
  • Lĩnh vực
  • Kinh nghiệm làm việc
    6-10 năm (6-10 năm liên quan)
  • Kinh nghiệm quản lý
    Chưa có
  • Kỹ năng
    Project Coordination
    Project Implementation
    Networking
    WAN Technologies
    VPN
    Internet Access
    Data Center
    Cloud Computing
  • Ngôn ngữ
    English
    Trung cấp
    Arabic
    Sơ cấp
  • Trình độ học vấn cao nhất
    Bachelor

Ưu tiên tìm kiếm việc làm

  • Hình thức làm việc mong muốn
    Full-time
    Quan tâm đến làm việc từ xa
  • Vị trí làm việc mong muốn
    Coordinator
  • Địa điểm làm việc mong muốn
  • Freelance
    Không phải freelancer

Kinh nghiệm làm việc

Fixed & IT Delivery - BUSOL Project

10/2012 - 09/2020
8 yrs 0 mos
● Responsible for Provisioning Non GSM/GSM products/services for Enterprise Customers. ● Coordinating with all related parties to deliver the products/services. ● Assess and modify projects for better results. ● Visit customers to maintain customer relationships and update project reports.

XL BUSOL Onsite Engineer

01/2011 - 12/2012
2 yrs 0 mos
Placed in Customer's HQ for better and faster response in after-sales support. Support for maintenance, troubleshooting, and installation of customer's services. Giving explanations to customer's about the services that we provide. Report and update the progress to customer's.

XL BUSOL Customer Support

01/2010 - 12/2011
2 yrs 0 mos
Handling customer complaints for their network/data services problem. Checking, classifying, and 1st troubleshooting the problems. Coordinating with the internal team to solve the problems, reporting to customer's.

Học vấn

Bachelor of Science (BS)
Information System
2006 - 2010