Coordinated with hardware and system engineering leads to gather and develop system requirements. Wrote Bash scripts for daily maintenance activities, including indexes and table analyses. Improved system performance by making proactive adjustments and resolving bugs. Orchestrated efficient large-scale software deployments, including testing features and correcting code. Supported software integration and implemented maintenance enhancements. Partnered with the development team on product development, application support plans, and prototype programs.

Lead the merchant Onboarding Team having a size of 5 peoples. Replicating the issues coming on live applications on Paytm payment gateway and reporting the bugs to the development team. Giving Support in Java-based Applications and Self Services (Web, mobile app & WAP) providing support to merchants in the integration of payment gateway on different platforms (like Language-based, plugins, IOS and android app). Ensuring all major issues handled in a timely manner and analyze transactional data. Installation, deployment, and configuration of the product, also support with proper RCA. Also supporting some known groups in the integration of Paytm wallet to their websites Grofers, Gadget360, RSRTC, Xiaomi, Titan, Apollo Pharmacy (OFFLINE), and many more