Nov 2020 - Present
Leading a team of 10 engineers to build a B2B product enabling clients to engage their customers on mobile (InApp) and web (OnSite) channels.
• Implemented various optimizations bringing down the response times of the APIs by up to 50%.
• Onboarded the services on Kubernetes, which brought down the infra cost by 25%.
• Lead and delivered features like A/B Testing, HTML InApp from scratch.
• Improved the on-call process (incident management, support escalations), reducing resolution time from 1 week to 2 days.
• Documented all the tech debts and brought them down by 75%.
• Communicate and collaborate with other leads and managers to unblock the team members.
• Currently, working on breaking down the monolith into the microservice architecture.