Gartner leading UCaaS cross-platform product design for desktop, web and mobile. • E2E design : From discovery to release and iteration From early discovery, we value the feedback from our customers. We explore various possibilities to meet the requirements from different roles, like company admins, company users, agents, etc. Walking through the user needs, user scenario analysis, data tracking, bench mark study, user testing, are the vital practices to solve the problems. Desirability, viability, and feasibility is at the core of the team goal. Working with different stakeholders in different time zones and having the essential ability of communication to collaborate as one makes the product helps the world. • DESIGN SYSTEM LIBRARY Unified design language across different products.

User Experience Design | User Research | HCI | Service Design • Design lead：Team management and project management. Take charge of coordination of teamwork, communication, goal setting, performance evaluation, design training and decision making. • Education product design : e-exercises for K12 students • Conference tool for internal meetings • AI+ VoiceUI mobile innovation design • Service design : Campus hotel check-in experience • Lead mentor of international design summer camp, leading 10+ design interns from different countries. • Host workshop with different roles of team including marketing, dev, SM and PO • Conducting user research, competitor analysis, persona, user journey map, wireframes, Information architecture(IA) and prototype. • Usability testing and iterations

Interaction Push Ads and VI design

•. NTUT e-Learning Project • KMS(Kitchen Management System) Design • Interaction Art Installation • Service Design

• Design methods and practices • Dashboard and engagement design for gaming notebook • Animation boot effect design