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I am Vick. I am passionate about new technologies and knowledge.  

Johnson & Wales University

Ecole d'Humanite

Customer Success Specialist

Vick Chang

QUEUE POS

Software bug tests
Customer service via multiple channels
Store installation and training
Marketing campaign management

台灣台北市

- Managing front office agent's performance and training materials. 
- Check-in/Check-out customers arriving/leaving the hotel 
- Help guests book hotel rooms through phone calls or email 
- Resolving or giving quick advise to customers' questions or issues 
- Responsible for opening, closing and the operation at the Club Lounge 
- 24 Hour personal butler for VIP guests

Le Meridien Taipei

Front Desk Supervisor

- Prepared daily lunch and dinner and set up salad bar and noodle bar for all 90 faculties and students at dormitory 
- Made sure daily mise en place is done and ready for production 
- Helped inventory and receiving 
- Ensured the sanitation of the dining area

Roosevelt International

Lead Cook

- Worked in the hotel's banquet kitchen and prepared dishes for events 
- Helped staff meal crew to prepare daily meals for hotel staff 
- Assisted cold kitchen to prepare vegetables, salads, cold platters and sandwiches

Boston Marriott Copley Place

Banquet Cook

- Worked on the line in the restaurant 
- Prepared dinner for the students and the crew

Apprentice

- Worked on the hot line at the hotel's restaurant 
- Worked in the banquet department 
- Prepared staff meal for the kitchen crew

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