1. Build, nurture, and maintain strong business and customer relationships.
2. Recommend new products/services/ideas to clients for new business opportunities.
3. Feedback collection from clients to ensure satisfaction with products or services provided.
4. Strong Inter-Department communication (procurement, product managers...etc) in fulfilling the orders.
5. Project schedule control with demand, spot problems, and suggest fixtures to reinforce efficiency.
6. Identify issues of customer complain, propose plan of improvement and provide future risk management.
7. Present food trend to customers for product development inspiration.
8. Practical CRM and MS Office knowledge.
Achievements:
1. Introduce new products to company category every 2 weeks.
2. Initial contact for customers with new requests, often preceding our manager's involvement