There are many aspects of this job such as -Promoting products -New Development of the products on client side -Maintain the relationship between clients and company -Business Development As a sales engineer I not only sell the products to the clients I also have to adjust the formula or other materials they are using based on the requirement of clients in order to assist them to have a better performance on the sales figure. Now I am currently in charge of a project on the pigment which is one of the main products we sell in Taiwan.

Gjun company is known as the software programme in Taiwan. However, other than the software programme, they do have a foreign languages department which is the language centre to provide the environment for people to learn foreign languages. -Mainly promoting the programme to the comers -Developing potential customers -Assisting students with any queries -Maintain good relation with the students

Fubon Insurance company is one of the most well-known company in Taiwan but also around the world. -Explaining insurance to clients and guide them to select the coverage that meets their needs -Developing the market by using different methods such as cold calling, attend business meeting and social media -Explain various insurance policies to clients to help them understand the coverage of their insurance and offer suggestion if any modification is needed for current insurance package -Assisting the clients filing the insurance claims -Won the award of The Rookie of the Month

GAS which is the front office of the hotel, during the time at Kuva hotel I was doing the all the works that front office will have to do such as -Complaint Handling -Delivering exceptional guest service experience to the guests -Cashiering and Accounting skills -Processing reservation Skills: Cashiering · Accounting · Cash Handling · Complaint Management · Teamwork · Communication

This position is different from the GAS in other hotels as it is a dual hotel which has a front desk but serves the customers who are here for both hotels. As a GAS, I was in charge of basically all the matters that the customers would need during their stay at the hotels. For example, -Complaint Handling -Delivering an exceptional guest service experience to the guests -Cashiering and Accounting skills -Processing reservation -Maximising the hotel revenue by upselling the room upgrade and restaurant package -Creating the loyalty of guests by utilising the loyalty programme -Training new staff -Received the award of The Rookie of the Year

I started from the breakfast shift with the team leader and slowly moved to lunch and dinner shift to develop the skills in different fields, such as working with chefs in the kitchen, bartender and banquet service. -Providing service to all customers who visit the hotel -Working as a barista in the breakfast shift -Working as a bartender during dinner time -Assisting with the inbound group dining in the restaurant -Working with the event group with event set up, catering and managing the event -Training new staff