・Utilized design strategy techniques, such as storytelling and scenario building, to enhance sales skills and meet performance targets, resulting in the consistent achievement of top sales associate. ・Conducted live-streaming sessions via Tmall shopping platform for the China market every season, engaged with Chinese consumers and effectively promoted products. Achieved 100k pounds in profit for the Double 11 shopping event through planning and executing two successful live streams. Furthermore, during the 618 shopping festival this year, secured the top position on Tmall International, with an online audience of over 4,800 viewers. ・Maximized sales performance by providing exceptional customer service, building strong customer connections, and staying up-to-date on product knowledge, services, and company policies to advise customers on the best products to meet their needs. ・Introduced the brand to customers through engaging storytelling and created memorable brand experiences. ・Collaborated with cross-functional teams and applied customer journey to assist with visual merchandising.

・Connected with collaborative brands and promote them to customers through digital marketing and graphic design. ・Developed new collaboration with independent fashion brands and managed the relationship with collaborative brands. ・Used Design 4Ds and SWOT to analyse our business and market, then built strategies for brand communication and marketing. ・Re-branding company's position and CIS.

・Designed consumer products, including cosmetics-related, electronic products and furniture. ・Assisted and applied Design 4Ds to make product development plans. ・Analysed consumer markets, user behaviour trends and production resources.
 ・Designed marketing strategy through SWOT and 4P strategy.
 ・Cooperated with engineers and industrial designers, and integrated outcomes into the business plan.

・Learned about developing strategy through design thinking and creativity, apply creativity to be
 innovation and achieve business goal. ・Learned branding strategy and communication design. ・Learned design research, innovation design strategy and design management.
 ・Learned market and design analysis methods (SWOT, 4P, Design 4Ds…etc.).

・Designed graphics and footwear ・Sourced fabric and trims ・Forecast trends and determined direction of development ・Assisted British designers in developing products ・Analysed production and budget processes ・Travelled to Europe to research footwear trends ・Co-ordinated with international clients and assisted with product development

・Designed graphics and advertising ・Produced store display designs to support sales strategies ・Assisted with setup of displays at trade exhibitions ・Translated guidelines from head office

・Provided customer service and assist customers’ shopping experience. ・Followed the guideline, achieved visual merchandising and maintained the store environment. ・Received the deliveries and sort the products in the warehouse.

・Assisted with designing products and graphics ・Built and rendered 3D models ・Practiced process of sample making and production