Jun 2011 - Present
TFT-LCD assembly process technical support engineer, providing assistance to Engineers who are diagnosing, troubleshooting, and debugging complex optical, electro/mechanical, computer systems and/or software problems.
Challenging issues where first-line product support has been unable to isolate or fix problems in malfunctioning equipment.
Responsibilities include reporting design, reliability and maintenance problems, documenting and providing feedback to HQ Tech Support, and Sustaining Eng on CIP opportunities, preparing service and postmortem reports, and also upgrade of equipment as well.