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I am enthusiasm and not afraid of challenge. If you interesting on me, you will find out a full of potential candidate.  

Diverse background of Industrial, Marketing and Business Administration, Sales professional 
Specialties: Problem solving, Analytic, Customer reception, Marketing Research

Boston University

Yuan Ze University

Business Developer

蔡耀霆

Tesla

Sales Team Leader

-Owned monthly sales targets and led a high-performing team that achieved over $60 Million per month in sales and consistently exceeded expectations 

-Initiate conversations and connect relevant portfolio companies to sizable opportunities and strategic partners

-Develop new sales strategies by networking with Pre-owners and creating new sales events. For example, I planned Model 3 Launch Store Sales Event detail and manpower assessment.(Created an innovative way in Sale and achieved a 40% order conversion rate from reservation holders without a test drive.)

-Assisted in the planning, implementation, and follow up of store operational tasks such as work shift manpower planning and projects including but not limited to outbound events and sales networking activities        

-Helped team members grow through continuous coaching, teaching of competitive landscape, and role play. For instance, I grew and nurtured a part time team from 2 to up to 10, and 5 of them converted to full time successfully 

管理高成效團隊並持續超過每月銷售目標, 為公司貢獻超過每月6千萬收入

透過相關組織及戰略夥伴並嘗試不同銷售機會. 曾規劃與中悦建設異業合作銷售活動

透過連結預購車主開發與規劃新銷售策略與活動. 像參與Model 3內湖店開售銷售活動, 替公司達成40%訂單轉換率

協助規劃與落實店務及銷售專案. 也代表公司主持過多個活動與講座, 包括公司內部及外部活動.例如店內人力與班表管理, 對外快閃店與車主講堂活動, 對內培訓課程演講

透過傳授專業知識, 分享成功心法及實地演練持續地幫助團隊夥伴成長. 有過招募與管理Part time團隊經驗, 從2人成長至10人, 設計的培訓課程使其中有5位成功轉成正職為公司服務                                                                                                               

-Provided high detail and careful organization skills to each step of the selling process to ensure the best customer experience from vehicle education to delivery

-Educated the public about the electric car industry through enthusiastic conversations

-Provided EV test drive experience and exceeded sales target

-Consistently received excellent customer reviews because of high quality customer service to the existing Tesla owner community

高品質客戶服務維護堅固客戶關係

用熱情感染來店客戶了解純電生活

提供美好試駕體驗並超過銷售目標

有好的客戶服務名聲在Tesla車主群裡能持續達成高標客戶滿意度

Sales Advisor

-Communicated and Negotiated profit pricing

-Investigated and Developed potential market and customer

-Maintained customer relationships and solved problems

產品價格溝通與談判

開發潛在市場與客戶

處理客訴及維護客戶關係

Cirocomm Technology Crop.

International Sales

-Monitored product quality and collected data for analysis report
 
-Participated new item development and mass production plan

-Hosted customer visitation and had product presentation

監控產品質量,蒐集數據並撰寫分析報告

參與新產品開發並導入量產計畫

接待國內外客戶來訪並主持會議簡報 

Hong Kong Everlite Company Limited

Quality Assurance Engineer

-Collaborated on many cross-functional projects with various departments such as participated Dallas Lighting Show Event planning

-Managed database and increased the number of prospects and quality of information

-Translated marketing materials from English to Chinese

參與多部門各項專案合作, 例如參與規劃美國最大達拉斯照明展

維護並管理公司產品與供應商資料庫

將行銷與包裝文案英翻中 

蔡耀霆’s posts