Experience in non-GDS and GDS, salesforce, and processing ticket such as booking, issued, reschedule, cancellation. Worked with team leaders and related team of customer facing to solve customer's case. Contacted airlines (outbound) email. Experience to oversee on-the-job training for junior colleagues, guiding the next generation of employees.Experience in non-GDS and GDS, salesforce, and processing ticket such as booking, issued, reschedule, cancellation. Worked with team leaders and related team of customer facing to solve customer's case. Contacted airlines (outbound) email. Experience to oversee on-the-job training for junior colleagues, guiding the next generation of employees.
Skills: GDS systems · Time Management · Customer Satisfaction · Airline Ticketing · Ticketing Systems