Avatar of Yerikha Putri Dewi.
Yerikha Putri Dewi
Administration | Personal Assistant | Recruiter | Private Tutor | Ticketing | Event Organizer | Ground handling
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Yerikha Putri Dewi

Administration | Personal Assistant | Recruiter | Private Tutor | Ticketing | Event Organizer | Ground handling
with proven experience in key sectors including administration, data management, customer service, assistance, human resource, travel and MICE industry, this individual is a dynamic professional proficient in providing efficient assistance. I am dedicated to continuous personal and professional growth, demonstrating resilience, adaptability, and an unwavering commitment in every endeavor.
Brigif Mekanis 1 PIK/JS
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Universitas Paramadina
Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia

Featured Resume

Last updated on Mar 12th 2024
Uploaded on Mar 13th 2024

Professional Background

  • Current status
    Unemployed
    Ready to interview
  • Profession
    Customer Service / Support
    Event Management
    Administrative Assistant
  • Fields
    Tourism
    Events Services
    Banking
  • Work experience
    6-10 years (6-10 years relevant)
  • Management
    I've had experience in managing 10-15 people
  • Skills
    Public Speaking & Relations
    Customer Service
    assistant manager
    Teacher
    Leadership
    Problem Solving
    Microsoft Office
    Photoshop
    Interpreting/Translating Skills
    Content Writing
    Event Planning & Management
    Project Management
    Legal Administration
    Tender Documents
    Purchasing Management
    Banking and Financial Services
  • Languages
    Indonesian
    Native or Bilingual
    English
    Professional
    Korean
    Fluent
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    Administration Staff, Secretary, Human Resources, Trainer, Bussiness Development, Customer Relationship Management, marketing
  • Desired work locations
  • Freelance

Work Experience

English Teacher

Aug 2023 - Present
Jakarta, Indonesia
Prepared syllabus and lesson for students, supervised students in the classroom, provided support and assistance for students to achieve the knowledge after class.

Event Coordinator and Personal Assistant to BOD

Oct 2022 - Present
Indonesia
Screened and hired daily personnel for team. Negotiated with vendors to achieve the most favorable terms to decrease cost. Acted quickly to resolve problems, evaluated event’s success and submit reports. Assisted airport service to client such as ground handling service in regular and VIP. provided high level confidential support to the BOD by providing a full secretarial and administrative service. Ensuring that effective planning and administrative systems are in place and maintained efficiently and effectively. ================================= Asia-Pacific Regional Forum on Health and Environment as a VIP Airport Service; MIKTA Speakers' Consultation ke-9 as a VIP Airport Service; The 17th ASEAN Defence Ministers' Meeting as a VIP Airport Service; World Hydropower Congress as a VIP Airport Service; Head In the Clouds 88 Risings as a Transportation Coordinator; Telkom Leadership Meeting as a Transportation Coordinator; Trade Expo Indonesia as a Ground Handling Coordinator; The 8th G20 Parliamentary Speaker P20 as a VIP Airport Service.
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Private Tutor Korean-English-Indonesian

May 2018 - Present
Indonesia
Private tutor Korean-English-Indonesian Experienced Tutor with a passion for helping students to gain skill of language. Skilled in developing personalized lesson plans and providing one-on-one support to students of all ages and learning styles.
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Traveloka Ticketing Data Analyst

Mar 2023 - Sep 2023
7 mos
Jakarta, Indonesia
Experience in non-GDS and GDS, salesforce, and processing ticket such as booking, issued, reschedule, cancellation. Worked with team leaders and related team of customer facing to solve customer's case. Contacted airlines (outbound) email. Experience to oversee on-the-job training for junior colleagues, guiding the next generation of employees.Experience in non-GDS and GDS, salesforce, and processing ticket such as booking, issued, reschedule, cancellation. Worked with team leaders and related team of customer facing to solve customer's case. Contacted airlines (outbound) email. Experience to oversee on-the-job training for junior colleagues, guiding the next generation of employees. Skills: GDS systems · Time Management · Customer Satisfaction · Airline Ticketing · Ticketing Systems

Talent Acqusition

Sep 2022 - Jan 2023
5 mos
Jakarta, Indonesia
Created job advertisement and contacted the candidates. Screened and hired qualified candidates based on client needs. Submitted report to client. Observed the new employee progress. Built strong engagement between company and clients.

Manager(s) Assistant and Administration

Feb 2020 - Oct 2022
2 yrs 9 mos
Jakarta, Indonesia
Managed, submitted and controlled legal and project documents. Checked and created budget plan and invoice. Controlled and evaluated project. Prepared and submitted tender document and contract. Assisted all manager’s needs for the project. Communicated and built professional engagement with partner of company. Participated in legal and project of telecommunication (Mitratel, IBS, CMI), freeway (HKI and Astra), also train station (KAI).
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Teller-Frontliner

BANK BCA Tbk
Contract
Oct 2018 - Dec 2019
1 yr 3 mos
Jakarta, Indonesia
Received and processed customer banking transactions. Handled and solved customer’s concern and problems. Offered and provided banking products to customer.

Project Manager Assistant and Administration

Jun 2017 - Sep 2018
1 yr 4 mos
Jakarta, Indonesia
Handled all the project documents. Submitted the project cost to the finance. Reported and checked on project every week. Communicated with partner of company or subcontractor about the project.
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Call Center Ticketing

Feb 2016 - May 2016
4 mos
Palangkaraya, Jekan Raya, Palangka Raya City, Central Kalimantan, Indonesia
Received and answered call from customer to manage booking and reservation, refund and reschedule, issuing ticket. Built the engagement between airlines and customers. Listened to the customer’s concerned and solved the problem. Experienced in Amadeus Altea.

Education

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Bachelor’s Degree
Psikologi
2018 - 2024
Activities and societies
NIEC World Education Festival 2023 – English to Indonesian Interpreter Provided and Facilitated communication for clients with limited English proficiency. Assisted Melbourne Polytechnic Representative to translate English to Indonesian to the clients Deepa Psikologi – Internship – 2022 Deepa Psikologi – Counselor – 2022 Deepa Psikologi – Moderator – 2022
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Other
Tourism, Tour and Travel
2014 - 2017
Activities and societies
Student Council Officer of SMKN 3 Palangkaraya – President Red Cross of SMKN 3 Palangkaraya – President HPI – Sertifikat Kompetensi Pariwisata - 2017 BNSP – Tour Operation Manager Asean – 2017

Licenses & Certifications

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English-Indonesian Interpreter

NIEC Indonesia
Issued Feb 2023
No Expiration Date
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Teller Bhakti

BANK BCA Tbk
Issued Oct 2019
No Expiration Date
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Tour Operation Manager ASEAN

Badan Nasional Sertifikasi Profesi (BNSP)
Issued May 2017
No Expiration Date
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Sertifikat Kompetensi Pariwisata

Himpunan Pramuwisata Indonesia
Issued May 2017
No Expiration Date
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Ticketing Internship

PT Garuda Indonesia (Persero) Tbk
Issued May 2016
No Expiration Date