Roles and Responsibilities 1) Understanding of client-side requirements and sharing to development team. 2) Collaborate internal teams (sales, engineers, senior management) 3) Advice clients on creating profitable processes. 4) Coordinate and Schedule regular meeting with client. 5) Act as point of contacts and for complaints and escalate issues as appropriate. 6) Helps sales team up-sell or cross-sell services and products. 7) Ensure both the company and clients adhere to contract terms

Yahvi Fintech authorized channel partner with multiple banks for providing sales and service of FASTag Product. we are also provide agency for selling FASTag at retail point. and also providing a Point of sale software for Multiple POS like ( ABPS, Ticketing, recharge and other banking services)

1. On Boarding high transaction merchants(Dealers/DSA/Channel Partner) on 1Pay platform 2. Handling merchants received from HDFC as 1Pay is VAS partner with HDFC 3. Maintain relationship with existing client and provide after sales support and aware about product 4. Conduct Product Trainings for customers, Onboarding client, Collection of documents. 5. Excellent relationship management skills. 6. Meeting business targets in terms of Activations, Usage & Revenue. 7. Operations work and coordination with internal teams. 8. Handling complete HDFC FASTAg program

1. Handling a team of 30+ field technicians and 7+ calling team as well. 2. Handling North India operation (including all Scheduling, installation and Service) 3. Hiring blue collard employee and provide Training 4. Provided client on-site consulting representation and training. 5. Successful achievement of targets through the sales team based at client location. 6. Accuracy of data being maintained & updated in system. 7. Effective communication within team & clients. 8. Handled client complaints and sought timely resolutions. 9. Addressed technical issues and coordinated with IT team to seek resolutions. 10. Prepared financial forecasts and quarterly reports. 11. Solid understanding of billing and invoicing procedures  12. Proficient in the use of MS Office applications including Excel and PowerPoint

 Maintain daily report  Handling all kinds of Office Administrative work viz. Stationary Purchase, Printing Material  Co-ordination with train operators & customers.  Sending MIS & regular updates to customers.  Handling Rail operations and Tracking of rail shipment.  Manage the status of accounts and balances and identify inconsistencies Issue and post bills, receipts and invoices  Handling petty cash, billing and payment process.