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Avatar of Young Chiu.
Young Chiu
Serial System @ UX Engineer
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Young Chiu

Serial System @ UX Engineer
我是一名User researcher，具有心理學與人因工程背景，業界經驗包含軟體與硬體的UX研究經驗，並且積極在公司內部推廣UX與設計工作坊。 我能獨立規劃、執行質性與量化研究，運用Python或R分析並設計測試工具。
UX Engineer
NATIONAL CHIAO TUNG UNIVERSITY
台灣台北

Professional Background

  • Current status
    Employed
  • Profession
    UX Design
    ・
    Project / Product Management
    ・
    UI/UX Design
  • Fields
    Consumer Electronics
    ・
    E-Commerce
    ・
    Information Services
  • Work experience
    6-10 years (6-10 years relevant)
  • Management
    I've had experience in managing 1-5 people
  • Skills
    Axure RP
    Sketch
    Adobe XD
    Figma
    Miro
    Python
    R
    User Experience Design
    User Research
  • Languages
    English
    ・
    Professional
    Chinese
    ・
    Native or Bilingual
  • Highest level of education
    Master

Job search preferences

  • Desired job type
    Full-time
    ・
    Interested in working remotely
  • Desired positions
    UX Researcher/ UX Designer
  • Desired work locations
    Taipei City, Taiwan
    ・
    New Taipei City, Taiwan
  • Freelance
    Non-freelancer

Work Experience

Serial System

UX Engineer
・
Full-time
Nov 2020 - Present
Taipei City, Taiwan
1. Conduct quantitative and qualitative user research for Goodix product. 2. Measure and solve UX issues of different product lines for worldwide clients. 3. Analyze quantitative user behaviours using R & Python. 4. Propose UX plan for further IC design/firmware optimization.

UX & Research

TECHDesign
・
Full-time
May 2020 - Nov 2020
・
7 mos
• Lead UX design in website revamp based on statistics • Launch UX research, usability testing and propose suggestion • Competitors analysis

UX Researcher

ONElab
・
Full-time
Aug 2016 - May 2020
・
3 yrs 10 mos
1. Responsible for the UX of company’s product(online betting website)design/ enhancement and providing technical supports to new projects. 2. Establish UI flows, generate wireframes and build up prototypes. 3. Perform Usability Testing or AB Testing to enhance user experiences and UI flows. 4. Collaborate with Product Managers/ Business Analyst/ UI designers/ R&D Engineers/ QA Engineers to come out appropriate products or features. 5. Implement Persona/ User-Centered Development(UCD)/ Design Thinking to generate possible user insights/ trends to the market. 6. Transfer the user needs to create information architecture and user interaction design. 7. Perform competitor analysis to draft possible functions to attract users.

Data Scientist

Wiskey Capital
Dec 2016 - Aug 2018
・
1 yr 9 mos
• Strategy research on progress of app life cycle in Google play store. • Collaborated with Dr. William Lin to complete his Ph.D. dissertation.

UX Designer

ezTravel
Apr 2016 - Aug 2016
・
5 mos
• Launch workshop of tourist’s journey. • Launch usability testing in ezTravel app.

Education

NATIONAL CHIAO TUNG UNIVERSITY

Master’s Degree
・
Human Factors & Ergonomics
2013 - 2015
・
4.1/4.3 GPA
Description
Thesis: Design Factors for Gamification to Enhance Empathetic Understanding of Social Innovation. Project: Developing Gamifying Interface for Social Innovation Network Platform. Relevant Coursework: Advanced Human Factors Engineering, Human-Computer Interaction, Experimental Design, Multivariate Analysis, Research Methodology, New Product Design

SOOCHOW UNIVERSITY

Bachelor of Science (BS)
・
BS Psychology
2009 - 2013
・
3.4/4 GPA
Description
Relevant Coursework: Cognitive Psychology, Psychology of Perception, Abnormal Psychology, Statistics, Interview Techniques in Counseling, Methods of Psychological Experiment Project: Use Eye Tracking to Discover Eye Movement of Symmetrical Aesthetics(2013). Using R to build Eye Movement of Visualization(2016).