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A storyteller with passion, goal-driven, organized, and good communication skill. Graduated from Northeastern University for Master's Degree and majored in Project Management, with concentration in Communication. 5+ years of working experience in IT and Marketing field. For the IT technology field, I was responsible for Cisco Service and familiar with the Cisco system, including CSCC, CCWR, and CCW. For the Marketing field, I equipped with skills in marketing, communicating, planning, executing, and public relations. I am looking for a position that combines my previous working experiences and willing to dedicate myself to the company.

Northeastern University

Chinese Cultural University

Project Manager

Yu-Hsuan Tseng

Akamai Technologies

Co-Op Product and Program Marketing 

	Track and report on program status, issues, action items, and success metrics
	Assist in the creation of messaging, positioning, competitive analysis and sales tools for sales and customers (e.g. product and solution collateral, white-papers, sales communications, presentations, competitive tools, etc.)
	Collaborate cross-functionally with key groups including product management, operations, sales and marketing
	Program management of key product marketing projects, product launches, and initiatives. 
	Work with the PMM team to successfully drive product launches or key initiatives through the process to successful delivery


	Decreased total 60% service inventories quarterly by monitoring sales team to ship out previous inventories and updated ERP system transparently 
	Influenced new Cisco Service system to enhance smooth ordering process among global distributors with Cisco Service team 
	Trained, coached and mentored new employees to ensure smooth adoption of Cisco Service system 
	Incorporated with Cisco Service Team to enhance system problems or case issues to make sure orders are submitted to meet the quarterly target 
	Placed Cisco Service Order on Cisco system (CSCC&CCW) and deal with system problem by opening system IT cases
	Solved Invoice issue (by checking Purchasing Requisition and Purchasing Order price on ERP system)

SYSAGE Technology Co., Ltd

Product Operation Manager

	Organized promotions for Food & Beverage outlets and rooms, causing 40% quarterly revenue seasonal 
	Managed in any liaison in regard to public relations matters both internal and external
	Guided organization of special hotel events and promotional activities 
	Maintained excellent relationship with local and international media & promote good publicity and counteract exposure


LE MERIDIEN

Marketing Communication Specialist

	Managed of marketing, advertising and promotional activities for brands such as Svedka Vodka, Marie Brizard and Stolichnaya Vodka in Taiwan area.
	Gained 60% revenue by executing first female bartenders competition, resulting in increasing demands in key outlets 
	Responsible for execution of company marketing, communications and public relations activities externally and internally. 
	Developed marketing strategies to reach company and brand objectives 
	Implemented incentives to stimulate sales revenue in key outlets and market channels, boosting quarterly revenue over $10,000

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