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I have over 7 years of IT and tech support experience, dealing with the hardware and software of desktop computers, laptops, servers, and networking equipment.  I am familiar with Windows, macOS, and Linux operating systems.  I graduated with a BBA in Business Administration from the University of New Mexico and am actively seeking a position in the IT field to further my skills and career.  

University of New Mexico

IT Technician

Zach Hays

iZupa Computer / ABQ Electronics

Upgraded and refurbished several hundred desktop computers for resale, including hardware modification and software installation

Built custom workstation computers to meet client's requests

Resolved customer support requests by email and over the phone

Supervised and trained several employees daily

Oversaw day-to-day operations for the entire company

Designed and fabricated custom computer chassis from aluminum

Deployed audio equipment, projectors, TV's, lighting, and video cameras for live events and conferences

Performed live audio mixing for concerts, plays, and conferences

Consulted with clients to plan the requirements of their event

Advantage Audio Visual LLC

Audio/Visual Technician

Diagnosed IT troubleshooting for office computers, server, and network.

Assessed hardware requirements for cost effective computer upgrades.

Planned and assembled workstation computers suitable for CAD and virtualization tasks.

Performed scheduled maintenance on vehicles and heavy machinery

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