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Zachary Ford
Call center representative
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Zachary Ford

Call center representative
I’m a hard worker who has many soft skills and the ability to communicate in a professional manner to help resolve problems. I have high accountability and attendance is very important to me.
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Honeywell
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Purdue University Global
Decatur, TX, USA

Professional Background

  • Current status
  • Profession
  • Fields
  • Work experience
    6-10 years (1-2 years relevant)
  • Management
    I've had experience in managing 5-10 people
  • Skills
    Word
    PowerPoint
    Ms. Excel
    Communication
  • Languages
    English
    Native or Bilingual
    Spanish
    Fluent
  • Highest level of education

Job search preferences

  • Desired job type
    Full-time
    Remote Only
  • Desired positions
  • Desired work locations
  • Freelance
    Non-freelancer

Work Experience

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Technician

Jan 2018 - Jun 2022
4 yrs 6 mos
Constructed and installed conveyor systems for major companies in the United States. Held a position where attendance, team membership, and self accountability were set as high standards.
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Delivery Driver

Jan 2015 - Jan 2016
1 yr 1 mo
Answered phone calls to ensure customers received the help needed to complete orders. Offered help to customers who needed problems resolved with upper management
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Customer Service Representative

Jan 2013 - Jan 2014
1 yr 1 mo
Received inbound calls in a respectful and helpful manner to ensure customers received the correct help needed based on the information they provided
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Package Handler

Jan 2011 - Jan 2012
1 yr 1 mo
Loaded package cars to ensure safe delivery to customers while exhibiting a high degree of organizational skills

Education

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Bachelor of Business Administration (BBA)
Business management
2022 - 2022